Starbucks — Restaurant in Maryland

Terrible customer service, rude employees and orders hardly ever right . You will stand in long lines because usually only 1 person working. All employees are not Starbucks employees they are target so they don’t care . Sell reusable cups but don’t ever had lids for them . In my history of my Starbucks card it shows I paid for drinks for the last couple of weeks from here , was supposed to get a free drink for terrible service but young man was rude and told me I already got it which was not true because my history proves it . I was highly embarrassed in front of customers waiting in line behind me when employee kept telling me I got my drink . I basically walked out . Will not be back at this one again because of the terrible...

Purchased my drinks, as I always do every week. Today I ordered the same way with two pumps of flavor and when I received my drink, I left to go home. Took a drink and my drink was totally ruined....had way more than 2 pumps. If I'm paying 6 plus dollars for a drink and I do this a couple times a week, I want exactly what I order. No to mention as my wife and I were standing to pay, the lady working reached around and hit skip so I wasn't able to put my phone number in and walked to make our drinks, my wife walked away as I stood there with my card paying, the lady stated to my wife the payment is still up ..... What was that?? I was right there paying .... For a drink I didn't drink, my...

Absolutely the worst. I had a simple request when ordering 8 drinks and sandwiches. I requested they open the package and simply remove the cheese from one sandwich. The girl absolutely refused even asked her had it to me and I would remove it. Again she refused. Every other Starbucks in the world has graciously done so. You can bet Starbucks just lost a customer. Maybe since they cater to all the snowflake demands etc etc they should have a sandwich option for those of us lactose intolerant. #neveragain...