Subway — Restaurant in Maryland

Whatever happened to basic customer service? I walked in today and neither of the people at the counter said hello. I continue to stand there while one gal was sliing cheese right in front of me and the other gal was checking out a customer. After the customer had paid and walked away from the counter, still no one said anything. I don't expect anything but basic common courtesy. And if somebody who knows that I'm walking into their business cannot even say hello to me. Then they absolutely do not deserve $1 of my harder money. I will happily drive by your location to go to another location. Or simply just choose something else to eat. There's plenty of Choices. Oh, and as I walked out of the store and said in my car. I could see the person who checked out the customer looking through the window at me smiling. That Simple action right there will cause me to never, ever step foot...

I ordered an Italian Cold Cut Combo. It is 12:50pm Saturday February 1st, 2025. I was charged $13.89 for my footlong and bag of chips. When I asked for my cup to prepare my beverage he told me I had to pay separate for a bottled drink because their fountain machine broke. I asked “ when was you gonna tell me that I would be paying separate for the sandwich, separate for the chips and separate for the bottled soda. So in addition to the $13.89 for just the sandwich and chips I was charged an additional $3.06 for the bottle soda. I asked for a bag to put my lunch in to carry out to my car and I was told bags cost extra and that I would have to carry each item in my arms. I asked for a straw to drink my beverage and was told they don’t have straws. Horrible, horrible, horrible. NEVERRRRRRR GOING BACK!!!!! They don’t deserve...

I recently visited this Subway location, and my experience was quite disappointing. I was looking forward to enjoying a delicious sandwich, but I witnessed several unsanitary practices that raised serious concerns.

Firstly, I noticed that trash was being handled near the sandwich-making area, which should never happen. Additionally, the condiment dispensers were not properly wiped down, and water was leaking from two of the bottles, causing it to drip onto my sandwich. I had to ask for my sandwich to be remade due to these hygiene issues.

While the young African American man who made my sandwich was very polite and professional, I ultimately felt uneasy about the cleanliness of the food preparation area and decided to toss my...