The Fresh Deli — Restaurant in Maryland

I hate to leave bad reviews, but I have to be honest. I didn’t appreciate AT ALL how I was treated when I ordered a sub over the phone today. I specifically stated what I wanted and was questioned about it. If I say I want something a certain way that is not unreasonable, do not fix your lips to question me about it. I arrived and my order was still incorrect with items in the sub I specifically stated I didn’t want. Just crazy! I don’t work in customer service, but I do know I would not have treated a customer the way I was treated. It was offputting. A gentleman did make my sub for me how I wanted after addressing this matter, and I appreciated him for this. For the time being, however, I won’t be recommending this place to others to go to if it means you’ll be met with an attitude over wanting to receive an order how...

I went to Fresh Deli 2 days in a row. First day I ordered a grilled chicken sandwich (clear as day on my receipt). When I got back to my office and opened my container I had a chicken wrap. Not what I ordered at all. The second day I ordered a chicken salad sandwich. I specifically told the lady taking my ordered I did NOT want red onions. I asked for either white or yellow onions. she said no problem. I got back to my office and low and behold fat read onions of my sandwich. and i also ordered hand cut fries. These fries where the bottom of the barrel over cooked...

Everything about this place is outstanding—truly, everything. I make a point to try something new every time I visit, and the food is always fresh, flavorful, and prepared quickly. Luke is an exceptional chef—skilled, personable, and genuinely welcoming. The cashiers are equally friendly and always quick with great recommendations from the menu.

The atmosphere adds to the experience: the wall art combined with great music makes waiting for your food actually enjoyable. I look forward to my weekly break from the office to walk over to Fresh Deli—it’s become a...