Smoothie King — Restaurant in Matthews

My husband and I have had the worst experience's while ordering from this location. We both feel very targeted and it's very obvious. There are flies always on the inside of the store on the different surfaces. The rating is a 97.0. The manager and another employee have been the main two making us feel like we are not welcomed in the store. They go so far as to talk about us very obviously when we're in the store. The customer service from those two is the worst I've had. I've been to other stores around the city and I've not had those problems. It's a shame that paying for items that are not inexpensive comes with uncleanliness, targeting, lack of customer service, and rudeness from employees including the manager. I can gladly spend my money somewhere I'm treated right since I go basically everyday.

Since the negative things that happened in the past in the past review, I have nothing but positivity about every aspect of this location. I'm there very often during the week, and I can honestly say that they go above and beyond to assist customer's needs, provide a clean welcoming atmosphere, and they make sure orders are correct. All while going above and beyond the call of duty. I look forward to going now, and I never leave without smiles and satisfaction. Special kudos to Beth, Lacey, and Zack and...

I've been coming to this location for a long time getting their Metabolism Booster smoothies which are delicious. Then I got an email notification that they were now selling new smoothie bowls-3 kinds. I decided to try one. I had the Go Go Goji Crunch bowl. It was so delicious. I had seen people make these bowls on social media and always wanted to try it. This bowl is ALOT bigger than the pics. The pics don't do it justice. It had the smoothie as the base (Acai). On top were your blueberries, strawberries, goji berries, granola, and a little drizzle of honey on top. It's enough for two people really. I will definitely be getting it again or trying another kind of bowl. I strongly recommend that you try it! Customer service was great...

I visited Smoothie King in Matthews as it is by far the best with efficiency and customer service. However this morning was a different experience. I arrived at the drive thru around 7:40 or 7:45 and I get my usual the PB Swizzle. The young lady taking my order asked would I like to add anything I said no but could you please make I get sure I a little more peanut butter on the swizzle. When I arrived to the window to pay it was $14.98. $2.00 extra for asking for a little more peanut butter?! I can see if I got a bowl without peanut butter and I wanted it as an add on then yes the $2.00 charge would be accurate, but the bowl already coms with peanut butter. It’s just the...