Little Caesars Pizza — Restaurant in Maumelle

Usually I would have high marks on the service here but recently this past December 2023 and January 2024 I have noticed a huge decline service. The drive thru this time was horrible. I usually go inside but this time my Grandmother in-law was driving and she went through the drive-thru and it took about 10 minutes or more of us just listening to the workers over the speaker box having themselves a good ol time and couldn't hear us asking over and over if we can take our order now. When someone FINALLY responded he was not at all interested in anything we had to say so he kept having us to repeat ourselves each time after he was done socializing with the other crew members, so we just pulled around thinking if we gave him our order face to face he would be more inclined to pay attention....this was not the case. Every item we asked for he repeated back the wrong item. Then informs us that they only had pepperoni hot and ready and it would be a 30min wait (it's usually a 15min wait if it's not hot and ready) so we tell him we will wait and come back to pick up. Not only was the pizza sloppy and all sauce when I asked for light sauce he gave us crazy bread instead of the Italian cheese bread which we paid for (more$$$) and ended up getting the plain less expensive bread for the price of the cheese bread. I was truly...

Called in an order today i was told it would be ready in 15 minutes when I get there I'm told to pull around and then I proceed to sit there for 5 minutes before anyone even acknowledged i was there. I have worked in the food industry and that is the one thing that you don't do you at least greet that customer even if it's just to tell them hey I'll be right with you blah blah blah. But then I proceeded to see three people walk out the store still don't get greeted two of them wearing black shirts in the khakis and one of them in orange shirt finally they come back in and acknowledge I was there and then bring them up order tell me my total and I paid for it they have me the receipt and then look at the receipt and realize they didn't even charge me for my crazy, but didn't pay me my crazy combo I tell her that I had ordered a crazy, but she said it was on there I said okay well then can I have an order of crazy bread. There was no customer satisfaction off this store and I'm tired of every time I come something is wrong. I will just take my business to another location who has better customer...

I ordered and paid for two pizzas, crazy bread, and two garlic butter dips online through the app. I requested it be ready by 2:00 pm and it was 1:30 pm. My husband arrived to pick up the order in the drive thru. He told them he was there to pick it up and drove up to the window. After waiting for while, he had to call the phone to get them to the window. The employee said your order is almost done. When he got the order he asked for our garlic butter and they told him it was in the crust. They finally gave him the garlic butter dips, but insisted he pay for it. He drove off because he knew I had already paid for everything and had confirmed what I ordered before getting there. I know it was only $1.00 but it bothers me that the employees didn’t check the ticket and just insisted on my husband paying. We won’t be back with that...