Pizza Hut — Restaurant in Maumelle

We tried to give this location another shot and our order showed up ALL wrong. We ordered two medium pizzas-one with pepperoni and spinach and the other chicken bacon we received chicken bacon spinach and a pepperoni pizza literally missing cheese on 2 of the pieces...

We ordered pizza and wings from here. Order was ready within 20 minutes. When I arrived the woman in front of me did not have her apple pies, the cashier was very rude to her and said that they ran out and that they tried to call unapologetically. The customer politely said she did not have a missed call, etc. but the cashier was insistent and rude, saying "yes we did, it says it right here csc# that's what that means" We then went to the counter picked up our pizza, paid and left. We got home, we live in North Little Rock, not just a quick trip. When we opened our box our pizza was missing our toppings that we had ordered and the cheese was CAKED on and not melted at all. I called pizza hut and spoke to the manager, I stated that our pizza didn't have the toppings we ordered, he said again "the cashier says she called you" that's it like it was a matter of fact. WHICH is what she told the woman in front of me. There was only 18 minutes from the moment we placed our order online to the moment we picked up our order, in that time there was no phone call received to notify us. They also did not mention to us when we showed up to pick up our order that they were out of ingredients. ALL IN ALL very unprofessional, terrible pizza. We will not be...

I have ordered from here a few times. Unusually long delivery times. My experience today was the worst and most likely my last order. Quoted a delivery time of 50 mins. at 11:20 am. Called when it was 20 minutes late. I was told it was on its way, but they would take $3 off for how late it was and to call back when the driver arrived if I felt that was not enough. 20 mins. later the driver arrives, my cheese bread were smashed and cold along with my apple pies being cold. They forgot my ranch and no apology. At this point, $3 off didn't rectify and I called the number again. I had a different agent this time, no apology when I tell her the condition of my food. Offers a replacement, but their delivery time is at 90min??!! 3 hours to get my order right??? She then proceeded to give me another $4 off, but tells me I don't need to be rude to get what I want and hangs up on me!! What in the world??? I didn't curse, I wasn't crazy, just frustrated that NO ONE cared. A clear sign that these calls are common place for them. Will call Dominos next time and live without my beloved...

Ok so I see a lot of comments complaining about the delivery times, and I just want to say that of course there delivery time is a long wait. They don't have enough drivers for the area that they have to cover... And the area they have to deliver in is huge, biggest area I've ever seen for a pizza hut. So with that being said, deliveries might take a min to get to you but they are doing a great job over there for what they have to work with. And if a quote time of 45 min or more is a problem, they do offer carry out and the wait is usually no Longer than 20 min and you could get it when it's fresh. I'm just saying... But getting to the point, that is the only reason they got 4 stars from me, but their restaurant is again one of the cleanest I've seen for pizza hut. Food is great and cheapest pizza hut in the area, people usually are paying at least .50 cents less than my area for the...