Sonic Drive-In — Restaurant in Maumelle

FOOD POISEN 720 pm ish stall 7 may 29 First this place has been good past and im not normally one to write negative reviews except for this time. I been in agony on and off for hours now and nearly chucked i dont usually order food here. I tend to come here for cheap soft serve once ina while maybe once or twice a month. i usually get 1 sometimes 2 blast for me and my gf to split. Moneys tight. Well I was in stall 7 i ordered me a cheese burger and onion rings. The food came out quickly. But tjey didnt have my ice cream. Then only had 1 bell hop on staff and i dont blame the bell hop at all. She said she wpuld bring me my ice cream so i wait abpuy 10 min had tome to eat my food. Which the burgar was a red flag but its sonic not a place kownn for great fast food so i didnt think mich of it. Well the carhop didnt show up so i pressed the order button which just sat there. Silence. The carhop shows up and delovers what look like the icecream to someone else and she realised her mistake and came to apolgize to me she make a fresh one the guy o. Speaker answers finally same thing. I politely said its ok i try to be nice to people service work is hard. I waited a few more min got my ice cream. And about the time i got home i started to get really sick as mentioned above so. Sadly o dont like wr8ting a negative review but i payed 20 bucks and im still hurtong sick i forgive the car hop but ill not be coming...

The stall equipment isn't working today, nor is the app. There aren't many cars here, especially for lunchtime. It's been 10 minutes since I've parked. Someone came by to take my order on their phone? I informed them I had tried to place my order on the app due to 1/2 price drinks. I see the same person walking to each car to take orders. Eight minutes later, and someone comes by to see if my order has been taken. I sure hope so. Let's see if they honor the 1/2 priced drinks the app promises, since the app isn't working. I ordered one cheeseburger kids meal, two small slashes, and a large water. 15 minutes total time until food arrived. The kids meal has no toy? Over a month ago, this same thing happened. The person at that time said they were out. What's the excuse this time? AND they were supposed to inform the customer that they were out, and offer an ice cream as a substitute. They didn't do that yet again today, a month later. After four more minutes waiting for the car hop to run my card, I asked about the missing toy. He politely apologized and went to get one. He returned with vouchers for ice cream. Imagine that. 20 min total time.

This sonic really needs an evaluation from a district manager. It consistently runs way above average time (sonic prides itself on that), is always out of something (today it was something with my order), and the equipment is always a problem...

I don't know whats going on at this sonic but apparently the owner doesn't care. I have more problems than good. First incidence was I ordered 2 kids meal and took 2 hours and several screw ups and they still got it wrong. Called Gretas phone and got nothing but a message. Then wrote to corperate and they where like sorry they would tell the owner who apparently avoids the issues. Then I gave it another shot and ordered two pretzels that where burnt. The girl came out without the shakes we ordered and said she would be right back. Goes in and grabs 2 other cars food and sends someone else to mine several mins later. Then today ordered 3 drinks and the root beers where nothing but carbonated weird flavor water. And it took twice complaining and finally had to go through drive through and sit for 30 mins to just get a different drink. I completely stopped ordering blast because they don't mix the candy with the ice cream they just put a spoon full on top and swirl it on top. Even when I ordered extra candy I was being shorted. We even ordered shakes once and one had a half of a banana in the bottom and another time ordered a chocolate banana shake and they didn't even add the banana after charging for the banana. I'm sorry but I don't feel like being ripped off or waiting 2 hours for...