Cafe Au Latte — Restaurant in Mayfield

Bad service.

I went there yesterday afternoon at 2:30 (well before their 4:00 closing time) and bought a caramel machiatto for my wife. There was nobody in line or even waiting for an order and the 3 employees behind the counter were just having a personal conversation. They all 3 looked at me but nobody step up to the register to take my order until I stood there for a minute or two. They just continued their conversation until one deigned to take my order.

When she did take my order she volunteered that it was Happy Hour and gave me a discount which is why I'm giving two stars instead of one. I tipped $3 for a $5 drink because I always tip, but by all rights I shouldn't have. Of course there was no thank you for the gratuity...big surprise. It then took her a 3-5 minutes to make the drink even though I was the only customer in the place. This is because the conversation the employees were having with each other was still in progress and apparently more important.

When I received my order I got a monotone insincere "Have a nice day" and went on my way. It's unfortunate that this is the only coffee shop in town. Regardless, I won't be giving them my patronage and will drink homebrew until an enterprising individual recognizes the need and opens another shop.

Sadly, my wife has a machiatto and latte addiction and will probably continue to get her fix here until she has...

This is a small privately owned coffee shop in Mayfield Ky that has an awesome den/fireplace room perfect for sipping coffee and reading or taking advantage of the internet Cafe they made accessible. I am fairly basic with my coffee order, but they plenty of designer coffee blends to choose from and an extensive pastry case that is pretty awesome. I stopped in for a pumpkin scone or pumpkin muffin this morning, but they were already sold out of that seasonal favorite, so I had a standard coffee cake and freshly brewed breakfast blend small cup of coffee. I sat peacefully by the fireplace while enjoying my breakfast and reading articles on my cell phone. the dining area adjoining filled for lunch as I was leaving, while the den stayed quiet and cozy. I have patronized this establishment several times, and they consistently deliver a nice cup of coffee and a nice ambiance in their fireplace room. There are no other comparisons near this area, but this family takes their market share seriously with brand...

I walked in the door at 4:01 and they said sorry we closed at 4:00. In my life I have never been denied service in a case like this. Their door has different hours for different days ranging up to 7pm and I didn't realize when I was able to walk in because the door was not locked that it was a 4pm day. If I owned this business I would most definitely reprimand the staff for denying me service. They also had people at a table they were serving lol I was going to get a coffee to go. I will never give them my business again and during the week for the past couple of months I have been there almost every day. Never again. I can not stand lazy. If it were me working I would have said come on in, we have a limited menu because we are closing and then locked the door. If it was so important to close at 4 they should have locked the door and put the closed sign up. Sorry, I will no longer be a...