Siempre Natural 'South 10th' — Restaurant in McAllen

Janissa was the lady who helped me out at the front. Her attitude was rude form the beginning as soon as we got there. I came in with my mom and my mom was confused about the difference between the number 6 & 8, instead of explaining the difference she goes “it’s either the number 6 or the 8 ma’am”. So I told her, she’s only trying to ask you for the difference. So then I read the menu and I explain it to my mom, even tho it’s NOT my job to do so. I tell her what I’m gonna order and she goes “what sides and dressings” in the rudest tone. I asked her what they were since I was on the salad bar side and handing seen the menu they have on the counter. She tells me “it’s right there” in a raised tone and I said “okay rude” I see the toppings, pick them, and let her know. My mom gave me a comment about not wanting a 3rd topping and I said no that I didn’t want one and the girl goes “okay calm down” at this point I’m very annoyed at her attitude and I get mad that she’s telling my mom, who wasn’t even speaking to her to “calm down”. I tell her “my mom was talking to me, not to you, you don’t need to tell her to calm down”. She said “she doesn’t need to be talking about me then” and I tell her “she’s not, but you are being rude. The store on Trenton is a lot busier than this and they never have this attitude.” To which she replied “ well then go to the one on Trenton” now as someone who has worked on customer service for almost 4 years, it pissed me off and I asked to speak to the manager, she laughed and left to get him. When the manager shows up I explained what happened and told him that was just no way to be speaking to a customer and he was very nice. But your employees need to get their attitudes checked, if you can’t talk to a customer right or help them then get another job. When we left she was just laughing, in no world is that appropriate. I will be contacting a higher management to see...

I have really mixed feelings about this place. On one hand, the food is absolutely fantastic. Everything I’ve tried so far has been fresh, flavorful, and clearly made with high-quality ingredients. You can tell there’s real effort put into crafting a menu that’s not only delicious but also genuinely healthy. It’s hard to find spots that hit both of those marks so well. Whether it’s the salads, grain bowls, or even the smoothies, everything tastes like it’s doing your body a favor without sacrificing flavor. Honestly, if I were rating just the food, it would be five stars, no question. But unfortunately, the experience gets dragged down by the staff. I don’t know if I’ve just caught them on bad days, but every time I’ve gone in, I’ve been met with the same cold, borderline rude attitude. It’s not that I expect over-the-top friendliness, but there’s a difference between being professional and just seeming like you don’t want to be there at all. The energy is dry, conversations feel transactional to a fault, and there’s zero sense of warmth or welcome. I felt like I was inconveniencing them just...

I recently stopped by Siempre Natural to only get a couple of beverages or maybe even two soda's! Only to be greeted by a full and friendly staff who welcomed me and my friend! They explained there healthy menu and my friend and I decided to by the delicious food! I've never ate at one of these restaurants! However now I am a big fan of there delicious and incredibly healthy food! I also challenge and invite all of my friends, family and all people to also go and try a meal or two at Siempre Natural with your family and friends as well! I would rate this restaurant a perfect five stars on any given day due to my experience people and thank you allowing to share my experience with you! ...