Bush's Chicken — Restaurant in McGregor

Bush's Chicken (Specifically in McGregor) can be described as a mid tier establishment with some good highs when you come at a good time and some of the lowest lows if you come at a bad time.

If you come to bushes when rolls and chicken is just getting hot and ready you can get tenders/breasts that are decent size and usually really good.

Rolls are soft and sweet when they are fresh and hot, and pair really well as a sandwich for your tenders (Tender Rolls separately on the menu at most locations)

French fries are crinkle fries and are typically not that good. May be mildly warm or soggy at the worst of times. I recommend getting either more rolls, okra, mashed taters, or mac&cheese.

On your other 50% visits you will find that your rolls are slightly warm and a little hard, but still have fair taste. A little under average.

You may also find you get some of the smallest and cheap tenders and breasts known to man. These visits feel awful and make you wonder why you even stopped by. This feeling is made worse after the significant price increase over the past few years.

Service is typically fine as you can get in and out at most parts of the day. It is mostly employed by high schoolers or grads, but they do a decent job.

During prime time it can sometimes be pretty busy (Especially dinner rush on Tuesdays, or during your local football night.) Service quality will some times drop during this time depending on who is working the drive thru. On top of being busy, some of the car hoppers may skip over people to get a order for their friend who pulled in the back. I dont mind it much, but it is something to note about this location if you are in a rush for some reason.

Atmosphere is average. The remodel recently does look a lot better than before though. But you are quickly in and out anyway, so nothing really stands out being special at this location.

TLDR: Bush's Chicken in McGregor can be described to being good when the food is hot and fresh and awful when they are at the end of the batch or if the food has been siting a while.

Service is average.

Atmosphere is...

What a total let down this place was. The only reason I'm giving 2 ⭐s is because the gravy and the sweet tea were great. I hadn't had Bush's Chicken in years, so on a recent trip with my friend to his hometown, we decided to grab some chicken tenders and sweet tea. At 1pm in the drive-thru we had to wait for 5 minutes for someone to take our order and then another 10 minutes to get our food. We get to his Mom's house and they forgot his side of Fried Okra, but we were definitely charged for it {part of our $32+ lunch). I'm not exactly sure when chicken tenders shrank to something that more resembled a long skinny nugget covered in batter, but these were tiny. I mean an inch by 4-5 inches long and that was it. 3 bites and the tender was gone. The fries? 7 or 8 fries, less than you get in a kid's meal from McDonald's! I remember when the bottom of the box would be filled with fries, not anymore. Sad excuse for what used to be an awesome place to get a great meal that would actually...

Bush's service in McGregor has always been a great experience. However, what does not make sense to me is, how we waited all this time for this new building to be built. To have the worst customer service experience. I have sat there, along with many other cars, and been looked over by employees, they will not even cut their eyes to you, in your direction, to wait on people that pulled up behind you. What really blows my mind is, how can you operate a business with this capacity of folks that come there with two employee vehicles in the parking lot, reflecting only one to four people working? That is unacceptable, hire some employees and brush them up on Customer service skills/ how they need to proceed with customer interactions. You have 10 cars in the drive thur and counting but have time to answer the phone, when I asked is anyone working the drive thur, to tell me we are working as quickly as possible on our current orders.... Bush's Managers, hire your...