Update..... I spent around $120 ordering from this place through Uber Eats, excited to try something new. I chose two popular dishes: the Oha soup and the Egusi soup. Unfortunately, the experience was very disappointing. The food had a strong, unpleasant smell and taste that made it inedible for me.
I reached out to the restaurant to explain the issue and ask for a refund. They did respond, but their reply wasn’t helpful or solution-focused. For the amount I paid, I expected much better quality and customer care.
I’m sharing this to help others be cautious. I respect different cuisines and love exploring new foods, but this experience fell far short of expectations.
(response to owner)
Good day, and thank you for your response.
I truly appreciate the effort that goes into preparing authentic dishes, and I respect your passion for sharing Nigerian cuisine. That’s exactly why I was excited to try something new I’d heard great things about both Oha and Egusi soup.
That said, the taste and smell were extremely overwhelming for me, and I wasn’t expecting such a strong, unfamiliar flavor. While I understand that these are beloved dishes for many, it’s also fair for a customer to share their honest experience, especially when spending $120 through a third-party platform.
I did reach out through Uber Eats first, and when I spoke to your staff directly, I hoped for more support. I appreciate that you said you’d follow up, but from the customer side, it didn’t feel like anything was resolved.
I shared my review not to be unkind, but to help others make an informed choice; especially those who are new to these dishes. It’s not about disrespecting the culture or cuisine at all.
Wishing you continued success and hoping this feedback is taken in the spirit it was intended with honesty and mutual respect.
Kind...
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