UPDATEI placed an order on the mobile app for a Big Mac. Because it asked, I customized my burger with no onions and an extra slice of cheese, which I was charged for. Instead of the hot, fresh sandwich I expected, I got a cold stack slapped together with one slice of cheese and thousands of tiny rehydrated onions. It was disgusting and inedible. And of course, I was miles away before I knew any of that. I mean, it's McDonald's, is not like my expectations were high, but I expected to get what I ordered. What's the point of being given the option to customize, then given a code for that specific order, and the crew not giving a flying fig what order is handed out to the customer? The worst of the worst. Update 4-24-23: I don't know what possessed me to return to this location for a filet o fish. First bite dropped all the tartar sauce in my lap, the rest of the sandwich was dry with dried cheese, so I wonder just how long that thing sat around until it saw a victim coming (me). Fool me twice, shame on me. Won't get fooled again. UPDATE AGAIN 5.30.24: I really must be an idiot. Stopped by again for a double cheeseburger. Will now upload today's photo. This is ridiculous. And fwiw, no manager has ever reached out...
Read moreThe most horrible experience of customer service I've ever experienced. I ordered 2 happy meals, a artisan grilled chicken meal, and a chicken wrap. 30 minutes later I get my order and I have the most deep fried grilled chicken i ever had so when they finally gave me my sandwich I just wrote it off as everybody has a bad day but after I get done with my food I go for my apple pies that expired at 2pm and it's now 11pm. I go to the counter tell the worker she goes to a where they keep the pies and they are all expired so she tells me there's some in the oven and I told her I understand because again everybody has a bad day every now and then. Then I just got left out the counter for another 15 minutes and the employee doesn't throw the expired pies away. Final a manager walks by and ask me what's going on I tell her about the pies and they still don't get thrown away. So i tell them if they want to serve expired pies that's fine but they won't be selling them to me and settled for a mcflurry for my daughter and I because I had been in there for over an hour. So I leave with mcflurries and they send expired pies out...
Read moreI like that there are two (2) lanes for the drive-thru 's, that sure makes ordering on the go so much easier, and faster and more of a breeze when you choose to order from the comfort of your car. Yes, I know that they have been out for some time now, I just never gave it a thought until Google asked if I wanted to leave a review and rate McDonald's since I was there (at the time of this review) 6 days ago.... and here we are. The rest is self explanatory and with that being said; here is the rest of my review.... McDonald's has decent food at a decent price, however, the only downfall I have with this restaurant is that they need to change their oil more often. I have had fries on many occasions that left a very heavy oil base on my tongue and in my mouth and it altered the flavor so much, it made everything tasted like cardboard. The fries, the pies and anything and everything else that was cooked in the same and only deep fryer, the same and only oil. Other than that, I would have given them a perfect rating and a...
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