Starbucks — Restaurant in Melbourne Village

Went with a friend this morning and ordered an iced caramel macchiato sub vanilla syrup for pumpkin. When I ordered, the pink haired woman laughed at me. She proceeded to talk down to me and tell the worker to just make me a pumpkin spice latte. She proceeded to ask how to spell my name and then told me that I was incorrect? I tried to correct her that I didn’t order a pumpkin spice latte but she put in the order as a pumpkin spice latte anyway. Then when my friend ordered the same thing she didn’t get to pay before the two started talking and giggling and she waited for a few minutes waiting to pay while the pink haired workers back was turned. Then while I had never received my food she handed my friend who has ordered minutes after me my sandwich saying “this one’s for you.” Before she had even paid. This was just not a great customer service experience for me and I don’t think anyone should be laughed at for ordering something that they like and then it not be made properly. Being ignored and belittled isn’t smthn that should be done when paying 14 dollars for a drink...

I ordered a caramel macchiato and asked a simple favor of subbing the vanilla syrup for pumpkin. The pink-haired worker is looking at me like she’s seen a ghost, like nobody has ever ordered pumpkin syrup in a drink. She then proceeds to turn around before I can pay, leaving me standing there looking stupid for about 4 minutes waiting to tap my phone. Then she’s confused on why I haven’t paid yet when the option was literally not given to me verbally or on the screen. Idk maybe she was having a bad day but we don’t need to be laughing at people when they order a...

I needed a place to work for a bit. Grabbed a chai tea and found a window seat. It is nice that the tables by the windows have electric outlets. Service was friendly and quick. If you are one of those people who feel it's perfectly all right to take your phone calls on speaker phone,...