My unfortunate visit to this Dixie Queen left a lasting negative impression, as both the atmosphere and service were far from satisfactory. The restaurant exuded an unpleasant ambiance, marked by unkempt surroundings and an overall lack of cleanliness. The staff's rudeness only compounded the disappointment, with an apparent disregard for customer satisfaction. Regrettably, the quality of the food mirrored the overall experience – subpar and unappetizing. The menu, promising Southern comfort, failed to deliver on flavor and freshness, resulting in a dining experience that was not only disheartening but also unpalatable. This Dixie Queen establishment fell significantly short of expectations, leaving me with a regrettable encounter that lacked the charm and quality one would hope for in a dining...
Read moreI haven't been in years but did go last night to Shelby Dr & Ross location. I ordered 10 wings & my wings were too hard. I gave them to my kids. I was so disappointed that I've been calling since last night until tonight. Their line has been busy continuously. I believe they keep their phone off the hook because no restaurant is that busy. I tried to make several attempts to give them a chance to correct my order before I write this bad review but nothing. I guess I need to stop eating meat for a while because I keep getting disappoiments from different restaurants on their wings. I'll make my own soon but I want to try Flava House's wings next. Dixie Queen deserves a zero star but I...
Read moreJust left there. I hardly EVER buy food from Dixie Queen. But I did today. I asked for a double cheeseburger with bacon, everything no mayo extra pickles. The fries had been refried. Burger only had mustard and cheese and a sliver of bacon. Took it back. They asked me to pull to the front door I'm thinking I hope they don't just bring the condiments and expect me to dress it myself. And That's exactly what they did. I told the young man I wanted a fresh sandwich. He was back at the door in 2 minutes with the sandwich. So you know all they did was dress the sandwich I gave them back. Can you say triflin' I was going ask for my money back. But you know what.. a bought lesson is the...
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