Moe's Southwest Grill — Restaurant in Memphis

Moe's Southwest Grill is a great place! There's an expansive menu that has LOTS of healthy choices (i.e. all of the main dishes contain organic ingredients that are gluten-free) while offering many substitutes, if you want. The beef comes from grass-fed cows and the chicken from grain-fed chickens, which is important to know these days.

Regarding the choices: it's your standard Southwestern staples including burritos, nachos, quesadillas and everything in-between. I didn't know what I wanted when I went there for the first time, so one of the managers who made my food recommended the nachos as good introduction, which were awesome! Anyhow, you get SO many choices for how you want your food made (and they have tofu! TOFU!!!) and you get to watch while your food is being made to order. There's a dedicated salsa bar with over SIX different types for you to choose from, which is complementary.

Seating/Space: about average for the size (i.e. 25+ people max). Great murals and paintings of legendary musicians and historical icons adorn the walls, huge selection of drinks from the dispenser and contemporary hits play through the lounge speakers. The ordering area is a bit small, so call-in ordering is preferred during busy lunch rushes.

Overall: Five stars because of healthy choices, a huge menu, great ambiance and caring staff, and you can have your food made however you want it.

DEFINITELY...

DO BETTER MOE'S!!! My co workers and I ordered from Moe's today because our jobs don't really allow us the flexibility (so we have to rely on the ability of restaurant staff to provide a quality product) to leave or return given the quality of our food today! We ordered 2 bowls, a stack, and a burrito amongst the 4 of us. Well, the MOE'S on Walker had us on the lunch struggle bus today because they forgot the chips for the bowls, after we clearly marked I WANT CHIPS on our orders! I requested my sauce on the side but never received it! And last but not least, the food was thrown together. Another colleague said her burrito was dry (as a powder house; you gotta be real southern to understand this reference but it means dry dry, without moisture). The bowls were not layered, the sour cream was piled on one side of the bowl (and took up half of the bowl; so it was a lot), the chicken was in huge chunks that needed to be cut just to eat, and it was subpar to say the least. Please train your staff on food quality and presentation, cause to be honest this looks like it was made by an employee who does not know better(it looked like something that needed to be taken out to the hog trough; if you know, you know). MOE's do better by your customers and I promse we'll do right by you! I would not have written this review if the order had been...

My friend and I visited this Store on Friday night, the service was terrible where do I begin.Upon arriving instead of being greeted we were looked at strangely.Now we finally order because the people in front of us was "Getting the hook up "This man''s Nacho was so big the Guy had to smash the top dwn on it! I assumed he knew them because he told the cashier girl to comp the meal Wow. Now after waiting through all that.We ordered 3Bowls Steak extra Steak.They are out of Steak, ok we will wait. Guy gives us a Drink Now their out of Mushrooms, They was literally out of everything.After waiting He fixed our Bowls but stops to finish the guest in front of Us, Cashier Girl never leaves the register until a Caucasian Guy walks in, mean while Our food is still sitting getting Cold She makes and completely finish Caucasian Guys order. Now our food is still sitting,Worker Guy finally finish our order .They was low in Bacon so he says Im not going to charge You all for the Bacon huh. We they got finish adding things up my ticket was almost $50 He charge me for the "Bacon" and also added a order of Queso i didnt get. The Team Work, Leadership and Customer service with certain Customers is terrible! I will never visit this...