Pizza Hut — Restaurant in Memphis

First off. Let me say by sayin i stay in South Haven, Mississippi and I don't know why the hell Elvis Presley Memphis Tennessee pizza is delivering to my house anyway, but since they have for the fourth time and out of all 4 of my orders, they've only gotten one correct, so I went to. Get my money back. Because I will no longer shop or spend my money with Pizza Hut. And they told me because my kids eat half (who are about the pizza for while being at work). Working a night shift, they ate one side of. The pizza that was barely cooked.My pizza was dooey so they ate what they could.Because I had no food, so I figured I order them some pizza, they told me why they didn't eat it.I took it back up to them to tell them it's happened multiple times before and I want my money back because at this point I don't ever want to spend my money with Pizza Hut again. She told me because it was half eaten. She can't give me my money back. Which I could have understood if it was cooked properly and half eaten. Because I didn't like the toppings. Or what have you? But my pizza was barely cooked. My kids were hungry so they ate pieces that were rarely cooked. If I. Buy something with my heart earned money.I shouldn't have to pick around the good parts.That's fully cooked and just be stuck with a half cooked pizza and you offer me store credit.I should be able to get my money back because it was a waste of my money and I brought you your pizza back. I was Hesitant to buy it at first ALWAYS FOLLOW...

I placed an order for the 2 medium pizzas, breadsticks and cinnamon roll deal at 6:27pm. My estimated time of delivery was 7:22pm. I called Pizza Hut at 7:32pm to get an estimated time of arrival. I spoke to a worker that told me the delivery driver did not make it back yet so he didn’t know. I asked him to ask his manager. I heard the manger tell him to tell me it would be another 2 hours before my order would be delivered. He also said that I could come and pick my order up. Although this was out of my way, I decided to pick it up because I had already paid. Before leaving, I asked the worker would they make my order fresh since it was already sitting for more than an hour. He guaranteed that my order would be fresh and remade. Upon my arrival, the pizza was not fresh and it was evident that it was old. To say this was unacceptable is an understatement. I requested a refund but I still see a pending charge on my card. The staff is extremely unprofessional by lying to me and the work is subpar. No one should have to feed that to their families with this trash. The pizza was not fresh and you can tell that upon making it, the pizza was rushed. I suggest better staff that can make pizzas properly and to the standard of Pizza Hut. Please hire...

Somehow they forgot my wings and dessert with my order but brought like 5 ranch's . Had to call and ask them not to send me the same wings that were left out of of my order after about a hour went by and they still hadn't come back. He then proceeded to tell me that he was just waiting on the driver. After another 45 minutes went by I called again and of course he was still waiting on the driver so I asked was he going to comp that part of the order being that it should have been here 2 hours ago and he paused as if that was a problem. I had to explain to him why I was not paying for it and then he politely cut me off and said he understood. Maybe he was just having a bad night but this customer service was horrible and the last couple times I've delt with pizza hut my pizza didnt even come so I decided to make the review THIS time. Sorry yal but...