Every time I order from topper's I typically order pickup because my apartment is notoriously difficult to find. Additionally, the food is always what is expected, neither of those are the issue.
The issue is that my roommate and I will not order pizza and the delivery driver will knock at our door around midnight. This has happened multiple times, and each time we have not ordered pizza. I understand that another unit in the apartment has probably ordered pizza, but it literally says the apartment number on the door. So there should be no reason for the driver to be waking us up.
It is increasingly annoying to be consistently woken up to knocking at out door in the middle of the night. It is also important to note that our apartment has an exterior door, a set of stairs, and another door before you can enter the apartment. The driver is always knocking at the second door and not the first, which is disturbing because that means they entered the apartment walked up the stair then knocked at the...
Read moreSo, I guess management had the incredibly bright idea of handing out coupons for 50% off a medium pizza that were only good for 8 hours on one day to an entire campus of college students. I ordered my one medium pizza online at about 7:30 and, after waiting 2 hours...(yes 2 hours. Already breaking records for longest time waited for a pizza) I called back wondering where it was and they told me that they'd just write me another order of which the wait time would be, drum roll please, another hour and a half!!! I get that they're going to be incredibly backed up even if it was a terrible idea to hand out all those coupons but they still should have at least put me at the top of the waiting list. The kicker, they still expected me to pay $10 for the pizza after waiting a total of about 3 and a half hours just for one medium pizza. Terrible problem solving skills on their part and what makes it worse is they dug themselves into this mile wide crater. Will never order...
Read moreReally really great pizza, and every time I've ordered I always get a really nice delivery driver (I think his name is Jake).
The only reason this isn't 5 stars is because the website is absolutely infuriating to use. I constantly have to re-enter my order if I don't enter it as fast as possible (which is annoying because I like to customize), and it will ask me to re-enter my address (which restarts my order). This happens whether I'm logged in or not. The coupons take a few tries to actually apply to the cart, which I can't check unless there is something in there. This is annoying because even if there is a deal for two items, in the cart it counts as "one coupon" so I can't even check to see if I have the first item in yet until the deal finally applies. Going back to change things will also sometimes make me re-enter my address. This would possibly be easier if there was just a coupon code to...
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