Starbucks — Restaurant in Mercer Island

My daughter stopped for a cup of coffee. She had forgotten her wallet, she realized as she was in line to pay at the drive-through. She found enough bills and change in car to be able to pay just for her coffee.

She apologized to the girl at the window because she couldn't leave a tip as she usually does. The girl rolled her eyes and scoffed. It was very rude. My daughter thought maybe her reaction was a cultural thing (no racism here, just facts) and that maybe in her native country, not tipping is a sign of disrespect. That's why she apologized. Whatever the reason, she felt awful.

Being a former Starbucks employee, my daughter knows that this is not the way they are trained. Tips are wonderful, but when a customer is clearly sorry, it's not ok to be upset. She hasn't been...

I did a mobile order of four drink(three which were all the same)and arrived at said time it was supposed to be done, and Karen had just put out the first drink. Usually I’m fine waiting but I was in a bit of a rush today. As I waited another customer walked up and was waiting for Karen to take her order. She waited 5 minutes and decided that she didn’t have the time to wait anymore so they left. I don’t understand why she couldn’t have take the 30 seconds to take their order and continue to make mine. Then when she was making the last drink(iced matcha) I realized that she had hardly shaken any of them and it was all clumpy. I also asked for cold foam on them and she barely put any on. Idk I have had one to many bad experiences with this barista to not...

Bummer that you can't use the Starbucks Card App here:( Granted it is part of the QFC but if you're like me and don't like to carry a ton of loyalty cards with you it is a pain. Staff is friendly and the upside is you can grab a "Top Pot" donut to go with your coffee or run over to Noah's for a...