I was waiting at the ordering screen for a few minutes and I said hello a few times as well when I didn’t get a response I went up to the window. I looked in and I didn’t see anyone when I was about to drive away I saw the girl that works here Remley (I think is what her name tag said) sitting with either a friend or another employee. I decided to walk in and order. When I walked in I said oh I thought you guys were closed I was waiting at the ordering screen for a minute she said oh our headset is weird sometimes. Then proceeded to put it back on her head. As I was waiting I heard her take a few more orders. Once my order was ready I noticed one of the cups was broken at the top I couldn’t fit the lid on and when I picked it up it spilled a little. I asked Remley if she could change out the cup and with a big sigh she grabbed the cup and dumped it in another one.
I honestly have worked in the food industry for a long time and know that it is a pain sometimes but this was probably the worst experience...
Read moreJust had an horrible experience with Gracie, the shift lead 10/6 at 6pm. I placed a to-go order 20 minutes prior, went into the store to the left side as I always do for pickup (& usually have amazing service at FiiZ). She checked out 2 other people before I hopped in line & said I just had a pickup. She took my name and then continued taking more orders having the other gal working make people's drinks that came in after me. I had a pickup order of 2 items that should've already been ready 10 minutes before that. I finally had to ask the other girl if my order was in the works. The shift lead is ordering her around then says "oh we're out of cheese" after taking 5+ more minutes to microwave the pretzel bites even though I paid extra for it. She said she would refund but said it wouldn't let her after fumbling with the tablet for 3 seconds. I...
Read moreI used to work by a Fiiz in Meridian so now that I'm on the other end of town, I don't get to stop by very often. Today was my lucky day to snag a drink from them. Since I haven't been there for a while it took me a minute to scoop out the drink menu. Zane who was working the window was nice! He gave us plenty of time to look over the drink list.
Today I snagged the B town blast. It is so good! You can taste all the fun flavors in it. My daughter got a customized drink and it was tasty too!
This place always delivers on their drinks! Staff is always great!! You can't go wrong hitting up this joint for...
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