This shop has no integrity but has plenty of terrible attitude after they have damaged my property.
I was in town visiting, and went in for a simple battery change for a watch I had since high school. 15 mins later I went up to check on it and found out they had cracked the screen. "It happens to older watches and it's not worth much these days anyway, it's not worth fixing" said the guy who broke it.
After a brief conversation, the guy took some pictures of the watch and told me that he'll find a similar replacement to compensate me before my next visit to the area which is in a few weeks.
When I went back to the store a few weeks later he brought out from his office a bin of unwanted watches and picked out 3 for me to choose from. None of them were matching my watch's function or style (mine was a digital watch with chain links, I wasn't asking for named brands), and what's more insulting is that none of the analog were functioning properly.
When I confronted him, he said "just take it" trying to get rid of me and went back to hiding behind his watch station.
The monetary amount of the watch does not justify me calling the cops on him nor filing complaints with the consumer protection affair, but I want this story to be known.
-The incident happened in Q1 2023, not 4 to 5 years ago. I don't like leaving negative reviews, especially to local shops so it took me some time to decide to post this review. Partially I was hoping that they would reach out to make things right but they never did. -Telling customers their item holds no value and have them pick out a watch from a scrap bin as compensation is not putting in efforts to make things right, and neither was it respectful to shush your customers...
   Read moreI have been searching for same day ring sizing for 3 months now . I AM so glad I found this place , I called to ask about sizing the ring and the owner was very polite and said come on down. I got there close to closing on Sunday w 4 rings total to be sized up and the owner was great I never felt more comfortable inside any place of.business ever ! So major points for that!! đ he snapped some pics of the rings tagged them and said to come next day at 11a.m . I didn't feel no bad vibes at all to leave me jewelry over night I assumed they were in good hands. I arrived a little past 11am the next day and he already knew who I was (I think ) lol but he showed me the rings and absolutely beautiful đ could not even tell anything was done!! The owner says 2 years warranty if any diamond falls out or any issues. I told him other places wanted to take 3 to 4 weeks to size 1 ring he did 4 under 24 hours! He says " yes it was not easy, but I am good!!!" So I did it for you" after I heard that I was sure I would never go to anyone else ever he has my business for life a I will definitely recommend him to all my family and friends ! Yu will not be disappointed if you...
   Read moreHad an amazing experience today with Jimmy Fong. I have been wanting to get my wedding ring dipped in rhodium for awhile as I wanted a change from the original gold. I also had a couple small diamonds fall out after almost 20 years and a small crack in the back of the band. My intention was to go in for a price consultation and start comparing so I could have my ring fixed before my anniversary. Jimmy quoted me an amazing price, I couldn't believe it. He then said just come back later in the day and he would repair it right in front of me because it was a bit fragile and sensitive he wanted me to feel comfortable watching. Jimmy repaired my ring and made it look like a whole new ring! When it came time to pay, we tipped him and he was so gracious and didn't want to accept as he said it was too much. We insisted of course and he was so grateful. We will always come...
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