Cru Lounge Miami Gardens — Restaurant in Miami Gardens

I’m literally leaving from the parking lot as I write this review because a night I thought was going lovely ended horribly! After being told by a young lady who does seating at door that my reserved party of two that turned to party of 4 can take a bigger table if the current reserved party doesn’t arrive at 10:15 pm! After waiting in the only available seating space near bathroom we were seated at the more spacious table since party never arrived. Of course with a party of 4 you can imagine with our drink prices ranging from $13-$15 multiple rounds and doing shots that alone racked up. The food was lackluster and lamb chops were tough and TEENY TINY!!! Wait time on top of that was ughhh basically more than 30 mins and that’s not even when they got packed! First round of drinks watered down. Even that alone didn’t put the distaste in my mouth that I now have. The fact that we spent close to $200 and were rudely asked to leave by one mixed security guard with a black skully on and assuming braids underneath. Completely embarrassing the entire table.. unacceptable!!! Meanwhile prior to our bartenders including young lady who Sat us made it seem like they were going to handle it or manager was coming to table but unfortunately we never saw them again..Cru staff after the fact stated there was a two hour max but at no point did the young lady who sat us provided us that information nor was it listed on reservation confirmation. This was unacceptable and sad especially for me being born and raised in Miami Gardens formerly known as Carol City. I was so excited to see this type of elevation but this place will never get my business again but I do wish them the best! Please manager train your staff better moving forward so the next NEW group doesn’t experience this...

The parking situation is unpleasant. Immediately, I wanted to go home because I didn't feel like my vehicle would be safe. After entering and finally ordering, the drinks were terrible. I wasted an entire drink that fell off the table. It took the cleaning guy a very long time to clean with the poor supplies he had. I has no plans of drinking it, as it was horrible. A second drink came, even worse. I left mine sitting the entire time. The waitress was not attentive and didn't notice the drink was sitting, and asked once if the group was ok. The hookah was not prepared well. It was sent back and returned, the same. I only stayed as long as I did because the music was good. I was trying to enjoy a evening, supporting friend for a night out, especially after a long day at work, and ended up leaving them there. The experience was a waste of time, energy, money, and a cute outfit. I would have had a better time on my porch. Will not be returning and definitely not recommending. As a matter of fact, I'm going to click my heels and hope the night...

I don’t ever write reviews. I barely even check them myself. But this one, I had to. From the second you park, it feels like you’re about to get robbed. The neighborhood is sketchy, with homeless people just staring you down. By the time you walk in, the place already smells old, like there’s mold in the walls.

Me and my crew came down from Houston. We know about the whole “napkin wars” theme and thought it’d be a fun vibe. Instead, this spot was straight trash. Severely understaffed, no real energy, and the crowd felt off. It’s mostly a bunch of young dudes, barely any females unless they’re clinging to promoters. Honestly, it even looked like they were letting underage kids slide in.

Yeah, the drinks were cheap, but they tasted cheap too. We’ve been to other CRUs before, and this one was by far the worst. Cru galleria although it’s small the place be jamming but Big letdown. Next time, we’ll check out the West Palm or Miami...