This place has proven to be an utter disappointment. I first started coming here shortly after they opened around mid summer 2020. I live about 35-40 minutes from this restaurant, but discovered it when meeting a friend that lives nearby. After that initial visit, on all other occasions I made it a point to travel the 40 minutes to have dinner there. The first three times where ok, (always sat at the bar for dinner), the bartender was knowledgeable and friendly, and the owner had the kitchen prepare a special plate due to dietary restrictions. This is where the positive part of the review ends.
On my fourth visit, the bar staff was all new and had no clue about wine or the menu. The bartender mentioned that he "doesn't drink wine", and that's the reason why he doesn't know much about the wines they serve. 4 of the wines I ordered where out of stock. He blamed it on Covid. two of the dishes were over salted. We didn't even complain, although we didn't eat the dishes and still paid for them. We decided not to complain because the manager seemed annoyed and she was reprimanding a staff member by the bar for an incident at a table. She was less than nice and very unprofessional.
On my fifth visit, again the bar staff was completely different and even less knowledgeable than the previous time. The food was ok. The sashimi was great. My wallet was stolen and apparently a cook found it in the bathroom, without the $200 I had inside. I this point, I was just grateful that my wallet and cards were all there.
Last night........is what really broke the camel's back. I called the restaurant around 845PM and asked the hostess at what time they were closing. The hostess informed me that the last walk-in would be at 10:30PM. I drove 40 minutes to get there, and arrived around 9:20PM. When I approached the host stand, and asked if I could sit at the bar, the hostess mentioned that they were already closed and that the staff was closing up. There was an employee at the bar doing paperwork. However, there were at least 10 tables of patrons at different stages of their meals. I mentioned that I had called and she remembered my call. The hostess reiterated that they were closed and that they had just decided that. I asked to speak to the owner, and she mentioned he was not there. The manager came over to the stand, at which time I explained to her that I had verified their closing time prior to driving to the restaurant. She was cold and indifferent. She mentioned that there was nothing she could do (she could have offered to-go food, the kitchen was still staffed and preparing meals for the existing diners), she proceeded to tell me that she had just spoken to Lorenzo the owner, and that he had instructed them to close immediately because "they were loosing money by staying open". I asked to speak to Lorenzo and she mentioned that he would. be out until Thursday due to a medical procedure and that she "was not going to bother him at home". She mentioned he would return on Thursday and I could speak to him then. She refused to provide an email address for Lorenzo. If the owner feels he is loosing money by staying open on specific nights, perhaps he should consider being closed altogether on Mondays.
In addition to the above mentioned, it is the general lack of caring from this place that really upsets me. What ever happened to the basics of hospitality? During these times, when many are staying in, why would you treat the patrons that are actually coming in, with such disdain?
On every occasion, I've spend between $200-300, I always come in alone or with my girlfriend.
The only saving grace of the night, is that I walked over to Dr. Limon. Although they had already closed, the manager offered to-go food since they still had active tables. Sushi Sake should take some hospitality lessons from Dr. Limon.
I guess we will be dining a-lot at Dr. Limon from here on out.
Good Luck!