Fabio’s Pizza & Caffe — Restaurant in Miami

Never go to this place. Super unprofessional and is a scam!!!! We placed an order of the family deal with the large pizza, 8 chicken wings, and 2 liter for 19.99. I added a bottle of water which was advertised for 1.50 on their menu. They then charged delivery of $4. She continued to tell me that delivery would be about 45-50 mins, since i was only about 5-6 mins from the place i asked if i could pick up my order and she said if i wanted to pick up i would have to come to the pizza place and order inside. I agreed to receive delivery. When the delivery guy got there he told me my total was almost $29. If you add the total of my items plus 7% tax my order should have been no more than $27. I came into the restaurant to speak with the manager about this, while waiting for the manager two guest came in to pick up their orders that they placed over the phone. The manager came out and said the bottle of water was $2 and not 1.50 so i explained to him how that still doesn’t bring my total close to $29. He told us it was no big deal bc it was only a $2 difference and we tried to explain to him that it was the principle. He pulled out a dollar bill and told my father to shove it up his colombian ass and continued to talk crap in Spanish to my father until he walked out. If they are over charging every customer this is how they are earning money in thei business. I WILL NEVER GO AGAIN NOR WILL I EVER RECOMMEND THIS PLAVE...

I can’t attest to the food as it was never delivered. I ordered online and it forced me to a third party delivery service, Slice. My food was suppose to arrive by 8:02pm. I received a message that it was delivered at 8:16pm. The delivery was not brought right to my room as the hotel desk said it would be. When I went downstairs they said they did not have a delivery. I called Fabio’s and was told by the lady to call Slice customer service. So, I chatted with them only to be told they were sorry to hear this and they would send it up the authority chain. Meanwhile I’m out $37 and have no food. I decide to call Fabio’s back. Her answer is the driver probably stole it. I asked her what we weee going to do about me not having any food and being out $37. Her answer…my job is to make the food you order and I did that. Again I repeated, but what are we doing about the fact that I didn’t receive the food? They will PROBABLY refund you she said, meaning Slice, and they will block the driver’s account. Again, this doesn’t resolve my lack of food. Then she sighs and says, you do not understand….at which point I hung up. DO NOT RECOMMEND any business that isn’t willing to right a wrong...

Worse spaghetti I have ever tasted......couldn't eat it. Meat sauce had absolutely no flavor, drenched in melted cheese which did nothing for the taste. Family ordered on line from hotel. Hotel menu had one price, one line items were all $2. more each. Daughter ordered chicken nuggets and fries for $6.99 on hotel menu but she was charged 8.99 for 6 nuggets..... no fries. When my daughter called about the missing fries a woman argued with her that it didn't come with fries even though it is listed that way on THEIR menu. This employee (owner?) was very rude, continued to argue and then hung up on my daughter. Our bill for the family was $55. Holiday Inn should remove Fabio's menu from their listings. Anyone we know traveling to Miami will be warned not to order from them. Very poor business practice........no effort to make...