KFC — Restaurant in Miami

I haven't been to KFC is a while, I decided to go and get chicken and I ordered a 12 piece bucket, I asked if I can mix it and they say yes but with a low enthusiastic response, so I said I wanted half original and half crispy, not sure if that's extra work but if the option is there why not do it? So when I got to the window I asked once more is mixed right because I'm not sure if you got my order right! (Since they responded with very little enthusiasm) she said yes its in all in there! I'm like ooookkk, I get home, and no mix, all original and my bucket wasn't not even a mixture of chicken, they only put thighs and drums stick, and I don't like thighs, I prefer chicken breast and they didn't put any at all! So yeah, service bad, food bad, the chicken felt old not fresh, and overpriced for what you get in the end, just bad overall, I give them 2 stars because at least I got food but this KFC feels like they will shut down any moment, the vibe, the service and the food is...

I don’t even know where to start with this embarrassment of a meal. I paid more than $20 for a combo that came with sides, and THIS is what I opened the box to a handful of sad, barely there fried chicken pieces that look like they came from the toddler section of the chicken family. The pieces are tiny, dry looking, and frankly just pathetic. You’d expect at least a little generosity for twenty dollars, but no apparently that kind of money now gets you three and a half shriveled wings and some greasy disappointment. The bucket has more empty space than actual food. I had to double check the receipt to make sure I wasn’t accidentally charged for a kid’s meal. Flavor-wise? Even if it tasted decent (which it barely did), the sheer stinginess of the portion and the audacity to call this a mea is insulting. There’s no love in this food, just corporate greed in a...

I can't even begin to express the lack of sense of urgency amongst the employees here. They are so slow. They are unwelcoming. They don't care. I love coming in here when the store manager is working, because I can tell the employees work when she's around. However when she's not around, the employees do not care! I regret every time I walk in instead of using the drive-thru, because they focus more on the drive-thru than inside the restaurant. I waited, and waited, and waited, until I finally left because there were two people ahead of me who haven't even been helped. Please get rid of your current staff, and rehire a new staff who actually want to be there. I was there tonight, May 29th 2021. Whoever was working the front, the two women, need...