McDonald's — Restaurant in Miami

I go to this location all the time! Today I went through the drive through for the free “Thank you” meal that McDonalds is providing for healthcare workers and first responders. I had my ID with me & I showed it to the woman at the drive thru window. She grabbed my work ID and took it to the back I guess.. then returned to tell me I wasn’t a healthcare worker and she wasn’t giving me the meal. I am a behavioral health counselor at a mental health facility here in Miami. We have patients with disorders like schizophrenia and bipolar, distributing medications is one of my many duties. It is a 24 hour supervision health facility. It did not make sense to me because many of my coworkers have been visiting other locations and getting the meal. This woman told me I was not a health care worker. I felt really bad about the way that I was treated there. It’s not even a big deal but it is in a way. I really think this country needs to educate people about the Mental Healthcare field and it’s importance in today’s society. Mental illness is at an all time high, especially in uncertain times like these! yet many don’t even know much about it!!! We have to do better as a...

I dont normally have an issue with this location or its staff. In fact, their morning staff is very efficient and most times the wait time is very low. However, I stopped by one morning on the way from work...as I pulled into the drive thru to place my order the clerk advised or said one moment and never returned. I wasnt in a rush so I waited, patiently.

If there comes a time when the customer should be notified if service cannot be rendered then it should be advised at the time - as opposed to walking away and not saying anything to anybody or even notifying the other clerk

Since Mcdonalds instituted the 2 lane drive thru to improve traffic and order flow it has not improved on 'lane communication' should the other lane have an issue.

Apparently, the clerk and the manager had words with each other at the exact...

I don't know what kind of joke or scammers these people are order doing.I ordered something that came to a total of 15:78 and since they were gonna be delivering through Uber, that is what my cashapp card was tagged under and the order would be here to my house from 10:30-11:00pm but now I just checked and it said currently unavailable which cancelled the option for me to cancel anything. My mom is pregnant and was craving food so I brought food for me and my 6 year old sister time also switched to 10:16pm and the instructions were to text on arrival and I have yet to receive anything. At first I was contemplating on even buying from here because the McDonald's on 32nd Street never had this issue. I really wanted our food to be delivered tonight but I should of listened on not buying from here and...