Pulp Juice and Smoothie Bar Middleburg Heights

Edit to respond: This happened March 29th, my transaction was at 2:01PM. I called the store and was told the general manager is not in often and their schedule is unpredictable when I asked to speak to them. I was left the option to leave a note which I did, and I have not been called back.

I was in here the other day and walked in to an empty store to order my smoothie. I took my time checking out the menu since nobody else was in there, and the girl at the register literally just eyed me down the entire time. When I walked forward I said what I wanted and she rolled her eyes and said nothing, just took my money. I stepped to the side to wait, a little bothered by her attitude but didn’t say much. The team made my smoothie quickly. I took it from the girl who made it, and was getting ready to put a straw in when I heard them start complaining. “Oh my god are you serious? Another one?” One girl said. Another loudly shouted “Leave us alone!!!” And a customer walked in the store. I was appalled by their attitudes. The girls took turns saying “Not it” as the customer waited at the register, and finally one reluctantly walked over to help that person. I have also called here to place a call in before, been put on hold and heard in the background “Can you do this I’m so tired of these orders it’s too much work” I mean is this a joke? Is this really the culture you allow at your store? Some workers are very pleasant but some are extremely rude and just appear to be downright bullies.