Pizza Hollywood — Restaurant in Middletown

I love to support local businesses and Pizza Hollywood as always been my favorite. The pizza I got today was not good. Thin, and flat and looked like cardboard. I added pics. If you change the product please let us know. When I called to complain to owner hung up on me and said she was too busy. Wow terrible business owner.

The owner called me back to let me know she read my review and she didn’t hang up on me the conversation was over. I said I was still talking. Wow this lady is delusional if she thinks that it’s okay to treat anyone like this. Not I’m sorry we made you a terrible pizza. Which I did add photos. No she was too busy for me because it’s Sunday football.

I called and asked for my money back because the pizza was flat, thin and looked cardboard and I was very nice, the lady said she would call me right back. 20 minutes go by and I had to call back and at this point I was upset then you were rude and hung up on me. The conversation wasn’t over, I was talking still. Then I did call back because you hung up on me telling me I wasn’t important because it was Sunday football. The child who answered was rude because of the attitude you had when because I heard you say what you said. Then you called me back to say you read my review. you calling me a Karen because I was unhappy with my purchase. Not even what a Karen is so understand the word you use before using it because your not funny, learn English. This just shows people how rude you really are and unprofessional to pick a fight with me. I’m sure you didn’t look at the pizza that went out. I did send it back and let’s remember I was hungry and that’s why I ordered the pizza in the...

I’ve been super happy with this place since I started ordering from them. Every time I’ve left a simple instruction to call when delivering. This time I left that same instruction with the addition of leaving on the chair outside but apparently they just don’t have the time on Fridays according to the manager and the owner. Because I wasn’t notified, the grease ran from the pizza through the boxes and onto the chair cushion. The only solution I was offered was they aren’t liable for the furniture. Do yourselves a favor and read through the other reviews before giving this business your money. There wouldn’t have been any issue if they just called.

Edit to respond to their reply: Again, only part of the instruction was followed. I wasn’t notified that my food had been delivered. I didn’t specifically ask for “professional cleaning,” Dry cleaning was a suggestion I made after you refused to...

On Sunday, my husband & I decided to go for a drive to Newport, RI. On our journey we were hungry and wanted to stop for pizza. As we passed a few pizza joints some were closed or no parking available. We decided to continue our journey home instead. In the meantime we stumble upon PIZZA HOLLYWOOD on our decision to head home. We decided on a 12’ veggie pizza ; one half of the pizza with 1/2 green peppers 🫑 ( I’m not a fan of). We decided to eat inside and sat a table. Before we knew it one of the lovely ladies brought over our Veggie Pizza. Our first bit into our slices , made our mouth water. Vegetables chopped, cheese spread about and vegetables cooked to perfection. The crust was delicious, fresh with a nice crunch with added veggies & cheese. People if your out in Rhode Island make sure to stop off and see the ladies of Pizza Hollywood you won’t be...