Got an automated response from the owner on here so don't expect to get a response if you have any issues Terrible service. We will not be returning to this Rapid Fire Pizza. We came in on Friday, January 29th, 2022 and told the employees of this location that me and my Grandmother were first time customers. They were very informative about their menu and their price point was fantastic. However, after we had our pizzas put in the oven, we were told by a male that our large and personal pizzas would be ready in 3 minutes altogether. After telling us this, the man serviced one other person and then dissppeared for quite some time. After 15 mins or so of our pizzas sitting there, the man came back out and boxed up our pizzas. I commented when the man gave me my personal pizza that it was cold. The man informed me that there was heating instructions on the box and that the pizza would proably be cold when I got home anyhow. He said, "It's only 24 degrees outside, it's gonna be ice cold by the time you get it home anyway." Which, unbeknownst to him was only four blocks away. We got the pizzas home and noticed that the portion sizing was extremely unporportionate and the pan pizzas we had ordered looked like ultra-thin crust pizza that you can buy at Krogers. We have contacted the Corporate Office twice now and there is still no response. We are very dissapointed and we will not be...
Read moreWe were visiting Ohio and found this listed near where we were staying. The food was made quickly, so you don’t have to plan a lot of time for your meal. I got the Luau and my husband got the Buffalo chicken. The dough didn’t have much flavor. Mostly we just tasted sauce. It was an ample size and very filling. I went to the restroom before the food was ready, and there was a worn sign on the ladies’ room stating the lights didn’t work so the please not try to use the lights. What are the options???? Go into a restaurant bathroom in the dark? Leave the door cracked so light can get in? I ended up going into the men’s room which was about like a gas station restroom as far as cleanliness. Here’s the kicker...the sign on the door had obviously been there a while. Why don’t they just fix the lights? When I went out to find a table, there were many not clean. It was noon, and we were the only two customers in the store. There was dried food around the bottoms of every table. When we walked into the restaurant, there were signs stating no mask, no service. One would think this was to affirm their commitment to cleanliness and sanitary conditions. I can say for sure me carrying in a germ was the least of their worries. Bottom line: it’s fast, it’s filling, the place is nasty and in disrepair, but you better be wearing a mask if you want...
Read moreThis pizza was AMAZING and the service was literally the best service I've EVER had ANYWHERE. The guy making our pizza was extremely patient and explained what every topping was giving us plenty of time to decide what we wanted as we went down the line (like you do at subway picking your sandwich toppings- except for a pizza). Right after he had already stuck the pizza in the oven, I decided I wanted to add something else to it, told the guy making it, and apologized for making him pull it back out of the oven, and he said in the friendliest voice I've ever been spoken to in, "NO, it's not a problem AT ALL. It's YOUR PIZZA, I want it to be the way YOU WANT it to be!" He also stood there with a smile listening to my friend ramble on about coin collecting for 10 minutes, too, and even sounded interested ( although I doubt he actually was)! I actually was not in the best mood when I went in here either, but the guy working there was SO pleasant and kind, and the food was SO good AND VERY affordable, that I left there In a much better mood than I had arrived DEFINITELY recommend this place. I didn't think I would be as happy with it as I was. I was very...
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