KFC — Restaurant in Midland

This is what I saw: I saw one young employee walking around aimlessly like he didn't know what to do. I saw the drive thru girl never leave the window (which I've honestly never seen happen anywhere before). I saw one older woman walking around like crazy replacing chicken and biscuits and discarding the old and also carrying huge buckets of I've to replenish the fountain machines and one person struggling to keep up on fresh sides as he scooped them up. I was in line for 45 minutes (inside, because honestly, I can't stand drive thru), there were a good 8 orders of people in line in front of me and one group at a table waiting for their food to get finished. THIS IS NOT A BAD REVIEW, TRUST ME (HELLO, 5 STARS)!! One, YES, ONE guy was working the register, filling good orders, over riding the drive thru girls mistakes and so much more. If this gentleman had not been working, nothing would've been done. NOT ONE SINGLE PERSON (THE WANDERING KID, OR ANYONE ELSE) made any attempt to help him, the guy working sides or the lady that was replacing food with fresh. I'm not even going to pretend that I know who helps with what jobs (if they're allowed to help out) but it seemed really counterproductive to be walking around doing nothing. The drive thru girl wasn't even getting her own drinks for the people at the window. These 3 single handedly ran this place tonight and they did a damn good job!! My food was fresh and hot and my biscuit was golden brown, fluffy and soft and let's face it, that rarely happens at KFC on a slow day!! I didn't receive my chocolate chip cookie but I really didn't care. I just wanted to help move the line along so these 3 could possibly get a much deserved break.... Because they'll be busting their humps cleaning that place once the doors are locked just wanting to go home. I will take standing in line for this long any day for the service I received and for the super fresh meal because this doesn't happen very often and I give these 3 employees...

I wanted the chicken poppers. It was an 8 piece. I was to get one side only and it wasn’t even a quarter of a cup of corn. Seriously it only filled the center of half cup container. Then I got a biscuit and no butter or honey spread. The poppers were no bigger than a dime and they were dried out from sitting to long in the heat. My corn was dark in color and tuff to chew. I am not making this up this is the truth I sware my life on it. . This order cost me $9.11. The girl working was more interested in talking to a friend or relative than waiting on me. Then here comes this overly aggressive over weight male and treated me like I was spit under his feet. I took my order sat down and decided this is a load crap being treated like this took my order back up insisted on a refund and had to explain why! The nerve of either of the petty workers if that’s what you want to refer to them as. I would fire both if I was the team leader there and I will not bring my business there again I don’t care how long I got to wait in line...

I will never go there again, I am not suppose to have gravy on my potatoes and I told them No gravy, so we got home and went to open my mashed potatoes and gravy was on it, so I called and told them they took my name and said that they will give me a large potato the next time I come in. Well we went there Last night and the same girl was there and I told her that I have a large mashed potato without gravy and we got our meals. I got Lemonade that was a .30 cent upcharge, well it was water and I went back up to the counter to get something else and and that girl saw me standing there and Manager nobody asked me what I wanted, so I went back to the table and told my Husband what happened and I asked him to get me something else plus the large potatoes that she forgot to give me so I went out to the truck cause I was very upset. My husband came back to the truck and said she didn't even do anything gave him a Cookie and said sorry. Well I will NEVER Go back there by Ever...