Sonic Drive-In — Restaurant in Midland

Sonic on Midkiff Rd. The other night me and my husband we’re hungry and felt Sonic sounded perfect. It was at night time when we went but didn’t notice exactly what time it was and I thought that I knew Sonic closed at midnight. Pulling in we saw cars there the lights were on so we pulled into our area and ordered with no problem the girl that took our order was very nice. Soon after paying I noticed a truck pull in beside us rolled down his window and said something to the speaker, my window was rolled up so I didn’t hear what was said but right after the truck drives away. And at that moment me and my husband look at each and started questioning the closing time. Looking on google the Sonic we went to closed at 10pm, looking at the clock is was 10:45pm and turns out there is only one sonic in town that closes at midnight. Then we started wondering why would they take our order if they closed an hour ago??? The food finally gets delivered and we apologized the girl smiled said no worries it’s fine we thanked her and we left. Getting home I’m unpacking the bags and noticed both sandwiches were super thick, opening mine I found 3 very thick tomato slices, I like tomatoes so I was fine with that then turning over the sandwich to be face up the side was drenched in mayonnaise. They put so much mayonnaise it was all over the bread, now I like mayonnaise so I didn’t complain but I did have to use a new napkin after every bite ..then my husband opens his burger to find they had also drowned his in mayonnaise. You could barely tell there was any pickles or lettuce because there was so much mayo. I understand mistakes are made but this did not seem to be a mistake for both of the sandwiches to be swimming in Mayo….Anyway!! I would have rather been told they were closed then for them to pull...

If I could give no starts I would. The little boy Nathan tried to steal my money. I tried to order through the speaker but a guy comes out and says what you need. I tell him my order. He comes back e minutes later. Did you pay? I said no because they never put the order on screen for me to pay. So he says ok just give me the money and I'll pay. Like a dummy I oblige. 10 minutes later a girl comes out with my order and says I need your payment. I inform her I've paid and she leaves to ask questions i guess. I sit another 7 minutes before I flag someone else down. Nobody knows where Nathan is. They send another guy out to look in my truck for the food. When there was none, The girl comes back with Nathan who I then ask where is my money or food. He says oh I don't know. I say I gave you a 20. You said my order was 13.76. You gave me back 6.24 but no food. Whyd you take my money? The girl gets upset and says give me the money that's my ticket. That's why people are short.- They give me the order that is now cold as hell. I was supposed to have a large cherry lemonade. They gave me a med lemonade. I ask for what I paid for. They dumped the lemonade in a bigger cup and sent me on my way. Overall, this was a 40 minute ordeal. And I can't even eat the dang food. Stuff happens but they really need to watch that Nathan fellow. And have more control during rush times. That's when companies lose the most money. Chaos...

I love Sonic ice and have been buying it by the bag, (over $5 per bag) for the past few years. I went to Sonic a few days ago to get ice. I was told they no longer sold ice by the bag. I'm not a genius but a bag that was a VERY small bag to start with for over $5 a bag had to be a money maker for Sonic. I know several people who bought bagged ice several times a week just like I did so they had to be giving up a very profitable item for them. The profit margin on a small $5 bag of ice had to be ridiculously high. I will never understand why they would give up that easy money or why they would disappoint and anger so many loyal customers behind something so profitable....but they did and I will take my business elsewhere from now on. I don't want to spend my money with an establishment that doesnt care about their customer's wants and it becomes something that's all about them and not their...