Nothing Bundt Cakes — Restaurant in Midlothian

NO COLD CAKE Plz....!!! I love their cakes but NOT at the Midlothian TX location. The online request forms clearly gives you the option of not receiving your cake cold but I guess this is the only way you can get a cake from this location as I clearly stated to the person on the phone and online that we will be serving the cake within 3 hours but no, it's was cold twice upon picking it up and too late to go to my normal pickup location in Cedar Hill TX or Waxahachie TX. You got me twice but I'll make sure I don't make this mistake again! It's a shame we had 2 birthday celebrations with COLD cake and had to place them in the...

The girl (Emma, the name on the receipt) that attended me was rude, when she asked what size I wanted, I pointed to the one I wanted in the showcase. She asked if I wanted an 8” or a bundlet , I pointed again, she said I cants see what you are pointing at but didn’t even attempt to look over or anything, she did the same to the customer behind me. She took my order, then asked for my name and number, I asked why, she said it’d be a 10 minute wait, she should of stated that from the beginning, how did she know I would be ok with waiting. Never had a bad experience at...

Feeling disappointed that the promotion was not honored. We bought the blue Nothing Bundt Cakes cooler bag and were told anytime we buy 3 Bundtlets we would receive a fourth one for free at any location. We came to this location today and were told they would not honor the promotion. We love NBC but again, are disappointed that we were either lied to when we bought the bag or the associate was not informed of...