Starbucks — Restaurant in Midlothian

I usually hate to leave bad reviews like this, considering i myself am a barista but this place was unbearable. The manager Jackie was annoyed that I had asked if they have venti cups because she had given me a small, when I had asked and paid almost $9 for a large, so yes I’m going to get one. I even said sorry because i felt bad she was going to have to remake it, she just grabbed the drink and aggressively dumped it out in the sink with it splashing back on her. She continued to take her time remaking my drink, as she continued to talk just like she had while making my first one. And I get multitasking but maybe you should wait until you actually make the order right considering I had already been waiting awhile with a bad experience. She truly didnt seem to care about her job or take it seriously, I get how draining and annoying customers can be. But I feel like employees like these are the reason why some customers give us suck hard times. I’ve been coming to Starbucks for year I almost never miss a day and it saddens me to see this is the only bad experience I’ve had through out all the locations I’ve been through and there’s been alot. Jackie needs to fix her attitude or she needs to be fixed into a...

Why does Jackie still work here??? This is the third time i’ve had a day ruining experience with this woman. I hadn’t been to this location (even the Kroger in general) because of Jackie in months and thought I would give it one more try. All of these reviews are flooded with comments about Jackie, so why is she still employed at this Starbucks, and apparently as a manager???!! Take the reviews seriously and get her out so we can enjoy a trip to the grocery store without getting a death stare. Don’t try and complain to her as she will tell you she doesn’t feel good enough to have a conversation, even though she is “manager” and to “Have a day” in a disgusting, gut...

I had placed on line order 6:10pm so i could grab n go back to work. It's now 6:20pm. I've been standing here for 8 min & still have not received my drink. No one else is in line. I like this Starbucks & this is first time this has happened but it is unacceptable. There is only 1 worker but like i said no one else in line. I'm not saying it's this guy's fault I think usually there's two workers so bless his heart unfortunately it affected his tip like I say this is usually a very good Starbucks they just need to schedule workers...