Rita's Italian Ice & Frozen Custard — Restaurant in Milford

At the fair Rose and PJ were amazing ! My little cousin dropped her fish and the bag exploded we picked it up put it with another fish then we ran around asking for a cup for the fish so he wouldn’t die. Rita’s is the only one who said yes. Thank you so much for helping not only do they provide amazing care and are amazing human beings but they helped save our fish ! I have been to this fair since I was 14 I’m now 27. I will always remember this and always choose Rita’s from now on due to the kindness of both employees. They deserve a raise and they deserve to be known for the help they gave. I’m sorry I’m terrible with names I hope it is PJ or maybe it was RJ but yall where absolutely...

It's probably the trend for all Rita's, but I was very disappointed with this location. I always get a Large Gelati, which is soft ice cream on the bottom, layered with a healthy layer of flavored ice, topped off with another layer of soft ice cream. I usually get Vanilla ice cream with Cherry ice. By the time I got to the bottom layer of ice cream I noticed that they put a dollop of vanilla ice cream hidden under all the ice. It's pretty poor customer service when you know that no one will know how they were cheated out of what they paid for until they get to the bottom of layer of ice. This is definitely not a way to run your business. By trying to skimp, you'll lose...

Love their products but all they hire are teens which is predictable cause who would make that their career, BUT the downfall of that is as we know...teens are careless. Not that any of them are rude, but 1 of them cut corners and made my boyfriend's blender with hardly any water ice at all and majority that flavored liquid they add to it. They're too overpriced for getting ripped off like that. And they dont put enough sprinkles AT ALL on the cones. Then they act like "they cant add more" when you say something....