The Starbucks employees went above and beyond to make me feel genuinely appreciated during my recent visit. From the moment I entered, their warm greetings and friendly demeanor set a positive tone. They not only took the time to remember my regular order but also engaged in genuine conversations, showing a personal touch that made me feel like more than just a customer. The attentiveness, quick service, and sincere smiles created an atmosphere of hospitality that left me with a sense of appreciation and satisfaction. It's these thoughtful interactions that keep me coming back for more than just the coffee – it's the exceptional customer experience they...
Read moreBeen here twice on a Saturday morning on my way to work. First time they made me wait 15 minutes while the new guy practiced making my drink which tasted subpar. Today, March 9th, I mobile ordered 10 minutes ahead of time. I pulled up to the drive through since it was dead, and they didn’t have my drink…said my order ticket just printed out, yeah ok. They didn’t add the extras I ordered into my drink. On top of that they gave me a small straw. I asked for a large straw, and again they gave me a small straw. Attention to detail is not this Starbucks Forte. Tip jar? More like give me my...
Read moreI had a disappointing experience at this location. Our drinks were handed to us with coffee dripping from the lids and pooling around the cups. No effort was made to clean them before passing them over. We were also given a venti drink with a grande-sized straw. The line moved slowly, and the employee on the intercom struggled to understand our order despite us repeating it multiple times. When we arrived at the window, the staff were openly gossiping and speaking poorly about the previous customer, which came across as highly unprofessional. Overall, the service was far below...
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