Sushi Palace — Restaurant in Orange

I've been here twice with friends for all you can eat sushi and we won't be coming back. The staff was irritable and downright rude. It took over an hour for us to be seated and another 30 minutes for them to take our order and serve us only half of what we ordered (the other half never came). After finishing the first round, they asked if we wanted dessert and tried to rush us out. We were served Dixie cups and take-out containers despite the increased price.

The food was mediocre at best. The miso soup tasted more like salt water than miso. The tempura was bland and didn't come with any tentsuyu sauce. The calamari came with a sickly sweet mango pepper sauce. The chicken sticks looked and tasted like boiled chicken dipped in teriyaki sauce.

Unfortunately, the fish wasn't even fresh. The crab stick was sour and on the verge of putrid. The shrimp was dry and rubbery. The sashimi wasn't cut all the way through so we received several squares (not even slices) of fish stuck together. The salmon tasted of literally nothing and the tuna was sour. The rice that they use doesn't taste like sushi rice. The unagi (eel) had pinbones in it. There's no vinegar, no seasoning, and the texture was like cat food. And dessert? The "fresh fruit" was two orange slices. The green tea ice cream was bitter and had the texture of chalk.

Overpriced + terrible service + nearly spoiled fish. You might as well be eating all you can eat 2 week...

This place used to be my favorite place but the last several visits convinced me very much otherwise.

Sushi quality is widly inconsistent; their sushi can be fresh one day but freezer burnt and visibly discolored another day. Even on one plate, on a same day, you can see a huge difference in quality between different types of sushi. This restaurant holds onto what other sushi places would not even hesitate to throw out, and tries to sneak them onto people who did not even ask for them.

Their service has gotten better; it takes shorter wait between placing an order and getting it these days. It wasn't super slow to begin with.

They mess up your orders frequently, partially to get rid of sushi that have to be thrown out. More pieces of fish that have to be thrown out that customers eat, the less the restaurant has to spend to fill customers' stomach, right? It can be as light as mixing up an item or two, to skimping on half the order if they think you ordered too much. Unsure if the same woman works now, but I once had someone who looked like a manager openly frown at me because my friend and I ordered more than two plates worth.

PS watch out if you got a peanut allergy and order 'cold noodle'. It is a small bowl of noodle, several tiny strips of seaweed and diluted peanut butter. They did not even bother mentioning it has peanut butter. It is a lawsuit...

My girlfriend and I love this place. For an all you can eat sushi restaurant, the food quality and selection is fantastic. At around 20 bucks for the all you can eat option, it's easy to get your money's worth and then some. The great part of having such a large selection and being all you can eat is that you can try new things that you're unsure of and try them out.

The quality of the sushi in particular is great compared to other all you can eat sushi restaurants. The kuchi special roll is probably the best specialty roll I've had anywhere. It really brings out the flavor in the fish itself rather than dousing it in sauce to the point where you can't taste it anymore.

Unfortunately, which the food and pricing are great the service kinda sucks. They will frequently forget to bring you some of the items on your plate, but that's usually only a problem with anything but sushi items. It seems to be a matter of incompetence rather than them trying to avoid you getting too much food, as with some other all you can eat restaurants. However, while the service can be inconsistent, the staff are generally nice and willing to help out if they miss a menu item; you just might have to flag them down to get...