Starbucks — Restaurant in Milford

Takes a lot for me to leave a bad review but here I am. Did a mobile order told me time frame would be 8 min. After 10 I go inside to retrieve my drink and my breakfast sandwich, none of which was out. After 4 min of waiting in finally attended to and informed the lady working the counter I had an online order. She looks and tells me she did my drink wrong and will bring it out shortly, I didn’t get a chance to ask about my food. After she brings me my drink I ask her about my sandwich. She appears to grab a receipt which was left unread that had my food order and then began on making it. I then wait another 10 min a sandwich which honestly takes like 10 seconds to microwave. The sandwich was placed in front of me by another person working and they never informed me that was my food. It took the lady working the counter to inform me that my food was finally done and was left out for me to figure out. No name was called out, nothing. This establishment lacks communication, professionalism and customer service. No napkins in the dispenser, and to add insult to injury, no one apologized for the 25+ minute wait....

I would like to give a specific shoutout to a worker there that I see very often due to i’m guessing how many shifts she picks up. Jayda goes above and beyond everytime to make sure i’m always satisfied with my orders. I’ve noticed often times there has been some other works who have not put in their fair share and do very sloppy work (she wears her hair in a ponytail, older, and always has the starbucks visor on) So if you do go to the Milford location please ask for Jayda E if you would like good...

Couple weeks ago, I needed a specific adjustment to my coffee beans order grinding, so that it can work better with my espresso machine. Ordering just from the app didn't allow me to request the exact settings needed, so I called them. The branch Manager Dani replied. She understood my request and got it done precisely even before I arrive at the store. She was super helpful and assured me that anytime I need any adjustments to come to the store and she will happily help me. Outstanding...