Kwality Ice Creams - Cumming — Restaurant in Milton

The workers and the owner are amazing and friendly! They give very generous portions and happy to help in any way they can. The flavors this shop sells are out of this world and so unique. Their setup is also extremely clean and efficient.

Despite having a tough clientele asking for a million samples, the staff always stays professional and kind.

They usually only have one person working and hence quite understaffed for the most part. Definitely needs more help, bc it’s too much for 1 guy to do samples, then make ice cream, keep an eye on cleaning tables/floor, bathroom, and then cashiering...

Many ice cream flavors to choose from, they taste ok for the price. I have visited location many times and had a decent experience until yesterday, we went there at 10:30pm still had about 20 minutes still left, we were large group and my kid really wanted to try a sundae, but at 10:45 randomly the person said we can’t do any of the menu items and only had to choose ice cream. That was very disappointing. Also while we were eating and another person came and said to stack the chairs back once we are done, so now you ask you customers to do your job also? This was totally...

I recently visited Kawlity Ice Cream Shop and had an exceptional experience, thanks to the outstanding service provided by employee Saad. His attentiveness, friendly demeanor, and extensive knowledge of the ice cream flavors added to the overall enjoyment of my visit. The shop itself boasts a delightful atmosphere, and the ice cream is of the highest quality, with a diverse range of flavors that cater to various tastes. I highly recommend Kawlity Ice Cream Shop for a delightful treat, made even better by the excellent...