Yesterday I went to Colectivo because I really wanted A green hornet smoothie. I haven’t had one in a while or even been to Colectivo in a while. I walk in and I wait in line, there’s just one person in front of me. When it’s my turn to order the girl at the register Shannon takes my order and ask me what the name is for the order. I say Carmen. She went on and asked me how to spell it and I spelt it out (loud and clear) for her. I’m thinking everything‘s peachy. There was about five people before me so of course their orders come out first. The way they have things set up because of Covid, they bring your food out to a Carry out station, call your name and you grab it. Hey Everyone name is then called to come grab their food. Everyone name was called except mine. The employee who is bringing out the food just set my stuff down and looked at me, then walked away. Something like that may seem not a big deal but when you call everyone else’s name but refuse to call mine is not treating everybody the same and I’m literally the only black person in there so I felt some type of way. I grab my food and I walked out saddened. Even more unnerving is they spelled my name completely wrong. Shannon spelt it CERMIN instead of Carmen. Let’s be honest here I have one of the easiest names in the world to spell. CAR-MEN, The most traditional spelling, my name is ancient. Colectivo completely ruined my experience shopping with them and I will never go back. Its not like they...
Read moreBook events and just cancel or book to get head counts and reschedule. Garbage entertainment booker. Took a weeks vacation just to go to this place and watch a venue I've wanted to see for 15 years and get the rebook notice NINE days in advance! I was able to refund the tickets I purchased 4 months ago but now I'm out two airline tickets that are non-refundable and a five night stay I prepaid nonrefundable for the lower rate! Another corporation that only see their bottom line not patrons who spent a couple thousand to visit. I have a COVID-19 rider policy I purchased but of course the email didn't list the reason for the reschedule so I can't claim it! Literally irate! Who does this with a 9 day notice?!? I sympathize with the people who felt lackof diversity or or discriminated against. It's about Colectivo and their bottom line and...
Read moreI have been coming here for over 26 years. Great place to have a cup of coffee and visit. I really enjoy this place I don't like the politics and them shoving it in my face. I served in the military so that you could have a view different than my'n without me trying to be rude , shut you down, treat you distructively ... ect. I come to have a cup of coffee, and purchase your products. Put the offensive stuff in the back where you employees see it. This is not a left or right thing ! I don't want to see your political agenda. I am a customer not your political support team. You are a business. I will still buy your coffee which is a great product. I don't want to think you are pushing something on me that I don't agree with. If that bothers you, I can support other coffee...
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