I hate to be the person to write a review, I understand that in this industry people only go on the Internet to leave bad reviews when 95% of people enjoy there times. This is not the case, as a person who has worked in the industry for over 10 years, have opened my own concepts and have several family members who own restaurants in the area. We decided to stop in and try this restaurant because it's new and it is local.
Our experience started off well we arrived around 6:30PM. Drink orders were taken the drinks came out fine. The appetizer was ok not something to run home about but it was ok.
We moved inside to the bar where no bartender even acknowledged us. After a few minutes we flagged down a bartender. She made us a drink pretty promptly. This is where the experience went south. So it became very apparent that there was no manager in the building because many of the employees were being proactive some were dancing others were eating in the server station. Mind you I find the eating in the server station pretty repulsive, it was not a passing bite they were literally chowing in plain view of the guests. I also noticed that none of them had wash hands GROSSSS! At this point we have still been waiting for our food which was probably close to an hour. (should not allow employees to order food when you can clearly see the kitchen is struggling, however the kitchen didn't seem to be working to fast more concerned with dancing). There was a member of kitchen sitting at the bar drinking and casually walking behind the bar with open bottle of beer.
When the food did arrive, the order was incorrect. The server we had was awful, if the owner or manager care to reach out I can share her name with you. She loved to tell us how busy she was through the course of our experience but you can again very clearly see her eating and gossiping with other employees. 20 minutes later the correct food arrived and we were ready to go. We asked for our bill again it was obvious that there was nobody in charge in the building because no manager was informed or came to speak to us following our very obviously awful experience. It took me over an hour to get my food and my friends food took over an hour and a half. I didn't want anything for free however to have one person with food for almost 30 minutes longer than the person they were dining with is unacceptable and anyone or any leadership would know they should have at least taken care of the item.
Bottom line, avoid this restaurant at least for a few months until they get it together. I personally saw enough not to return but it could improve.
This was the new...
Read moreI seldom go out of my way to leave reviews, but this was not a great experience. Here are the takeaway:
Were told a table of 6 would take 30 min, then we were seated not even 10 min later. Seemed like a weird communication between host and servers. Ordered drinks at the table and they took 30 min to come. Two other tables sat after us and ordered drinks that came before ours did. Had to ask staff if the drinks were coming. Were later told the bartender was "training." Didn't seem right given other tables were actually getting their drinks faster. Food came out incorrectly for one of our party members because the server heard him wrong and put in the incorrect order. This is because (truly my biggest complaint) THE MUSIC IS WAY, WAY TOO LOUD. You are shouting across the table the whole time. If the server can't hear you, that's a problem. Never got utensils and at least one party member needed them. Had to get up and find a server to ask for a fork and they were out of clean forks where they normally store them so I followed this person around the restaurant to find a fork. The staff's attitude was leaving a lot to be desired. The person I asked for a fork seemed upset I approached them. Our server seemed unconcerned about the 30 min timeline for drinks. The host made a comment like "so, did you want to be taken to your table or...?" when I didn't hear her say she was going to seat us over the very loud music.
Overall, it was a pretty disappointing experience - even for a Wednesday night. I can't imagine what a weekend would be like. We were there for a birthday and I would likely not recommend them to someone else for a...
Read moreWe decided on here for dinner because of multiple vegetarian/vegan members of our party. Before arriving I was a little off put by the prices ($6 for 1 taco?, $6 to sub for a corn tortilla?), but I’m familiar with boutique/trending dining and had anticipated it would be around those prices anyway. The restaurant is fine, the service was good, the food was good. The bean and queso dip particularly stood out as a high note for the meal, but everything else was good or just okay. My primary issue was with the drinks, the mojitos were perfect but the Palomas were…bad. The other person at the table who ordered one said it didn’t taste like anything at all and mine was /so/ salty I couldn’t drink it. Other people at the table tried it and were shocked at the fact that it literally tasted like saline. I realize I could have sent it back, asked for a new one, something like that but it just didn’t feel worth the trouble for one drink.
The inside is decorated very well. The staff is very friendly. The music is quite loud which makes for difficulty ordering and understanding your waitperson, but again, that’s expected for trendy dining and was not detrimental. Due to the price and general ambiance I would definitely recommend this place for a happy hour get together, drinks and apps, but I can’t say I’ll come back for a full meal. I would be willing to give it another try, but all in all, the...
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