It was a Monday afternoon, 5.23 I believe it was. We were starving, walking to McDonald's swiftly swaying from side to side as our stomachs growled. My aunty Shergoiney was complaining meticulously. Prior to our arrival at McDonald's we had witnessed the single most hilarious situation just down the road. An old man hobbling on the side of the street had been struck by a stray flying shopping trolley; where the trolley had come from, and how it had gained such momentum was truly a mystery to us. The man fell to the ground holding his thyroid. His wife (we assumed) was busy reading the posters on the side of the wall advertising hand cream. When she turned she yelped so supersonic that it pierced me and aunty Shergoiney's ears from across the street. As we giggled and hobbled to the ground in a combination of hunger and overstimulation my aunty Shergoiney had mistepped on the side of the road and fallen to the ground with incredible force (she is moderately overweight. we don't speak about it). Amongst helping her up in parallel to the old man across the street, we promptly started to make our way to McDonald's. Aunty Shergoiney needed ice cold water, and she needed it fast. In our confusion we walked into an apartment complex. We were flabbergasted but a nice young man provided us with an ice cold glass of water for aunty Shergoiney. She gulped it up and we made our way to McDonald's. There was a slight issue though, we no longer needed McDonald's for ice cold water. Aunty Shergoiney was just hungry (she's always hungry but after a big fall her stomach had opened like a frog after inhalation.) Upon arriving at McDonald's we had to push past a line of impatient people ordering food. Desperation was sinking in, and if aunty Shergoiney didn't get her food now I would have to give her a back massage at home, which takes hours. When we walked to the front of the line after heaving past some disgruntled customers (it wasn't really heaving. Aunty Shergoiney is like a bulldozer when shes hungry. If there was a literal term for an unstoppable force pushing past an immovable object it would be my aunty Shergoiney after a stomach growl. Shergoiney ordered the large combo meal twice for herself, I ordered a cheeseburger, I wasn't very hungry. The total came to $32.47. we were $2.47 short. Amidst the chaos of the line cutting and the lack of money we had, the cashier looked up deep in the eyes, and looked aunty Shergoiney deep in the stomach and said "That's okay we can take $2.47 off of the meal" Aunty Shergoiney nearly dropped to her knees and thanked the cashier. The food was swiftly cooked and we sat down near the corner of the McDonald's and waited for our food. The cashier stumbled around the aggravated line and brought us our food in record time. "Thank you have a nice day" she muttered walking back to deal with the horde of cheap mouth goblins waiting for their treasure. Aunty Shergoiney inhaled her food. It was gone within seconds. I delicately ate my cheeseburger while enjoying the view outside. The old man from the trolley incident hobbled past, holding hands with his wife (we think) who was holding a jar of new hand cream. They seemed happy together, much like me and my aunty Shergoiney. The old man did not look pleased however, as his walk slowed and he fell to the ground. We laughed from inside the store, and a couple of the line waiters giggled as well. While the trip to McDonald's may have been full of chaos and intense desperation, and while the cutting in the line may have not been the best idea (and part of the reason we were robbed later that day), we enjoyed our experience here, the staff as well as the food and atmosphere helped contribute to a story that me and aunty Shergoiney will tell till the end of the...
Read moreI ordered the new crispy gold chicken sandwich today. The pic shows how they like to dress ALL their sandwiches each time I've gone. Giving you 95% bun with a tiny dot of sauce right in the center. Making for a boring tasteless sandwich. Served with undercooked pink meat or shoe leather. Meat that's pulled to soon because they're in a hurry (not for you, but for the sake of corp. service times). Sometimes you get shoe leather that's held wayyyyyy past it's holding time.
So why keep going you say? Because I'm nice and gave them lots of chances. I'm a former manager years ago in QSR/fast food industry and I know how hard it can be. I'm out of chances and I'm done with this Milwaukie location.
Oh yeah..., they like to excessively park cars out of the drive-thru to cheat their service times reported to corp. They had me do this several times with multiple cars, 3 cars both times. It's fine to park cars every once and awhile for legit reasons but to park 3 cars at once back to back with no customers behind them is just cheating. It pisses your customers off, especially when orders and drinks get mixed up, drinks and food being handled and passed around by other customers. The health department would have a fit. This happened twice to me. I wonder how often it really happens. Maybe I should report it to them.
So now everything that was ready and waiting inside while the other stuff is cooking is cold. While all of us in our cars are sorting out the mixup with the employee not helping- barely or no english, the hot stuff is now cold and the already cold food is now very cold. Lastly, than you get home to find your cold order has pink beef and undercooked fries that are unseasoned. They've yanked the food far too early to get rid of everyone parked and waiting. The other 2 cars were upset for being parked and handed wrongs orders between us all. Garbage customer service, garbage food. Totally unexceptionable. This location isn't about serving the customer but rather serving themselves.
Customers keep the doors open, not crap employees or owners who don't care. Without customers you don't have a job to go to, shouldn't you take care of them rather than bite the hand that provides...
Read moreI do not appreciate negligent service at this place and another I'll write too there! Sales people at drive through window make orders carelessly, without good care, give me what I did not order or the way I needed my order to be! Looks like they judge everybody the same way! But we are all individuals and we are not animals, meaning whatever they throw to us for our own money we must eat and be happy! That is what communists and socialists do in those countries! Where is my American freedom of my choice?! For example, I asked to sell me coffee from espresso coffee machine with two shots of espresso and NO WATER ADDED, not hot, not cold, not ice! What was not clear?! Or understandable?! Person wants just 2 shots of coffee which is usually 2 oz! Oh, no sales person is thinking whatever they think or how can it be that someone wishes only 2 oz and they pour the whole cup of 12 oz, so making americano instead!!! But I needed only that which I ordered and paid my own money! Why do you people with communist thinking or maybe it is crooked capitalist thinking make me drink or eat not what I wish, but what you think I should eat and drink?!?!!!! Fish sandwiches are made lousy, fish part is on the side of a bun and not in the middle! And many other weird orders many fast food restaurants do very often!!! We order one thing and they do alter the order and make me eat something I can not eat because of my health or preferences! Probably sometimes sales people can not understand well English language! So, why should we be deprived?! Let them learn language first and then hire them! And teach them right! But that all happens with all sales people in mostly fast food restaurants. Sorry for very long review. But I rarely write any...
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