I have been going to Holy Restaurant for more than a decade. I like the restaurant but looks like things are going for worst now. Before you could order a rotisserie or any meal and get 2 or more sauce portion cups with it as needed. Then they started giving one sauce cup with the meal charging for additional sauce cups. I was ok with it considering all the inflation going on these days.

Apart from this the restaurant use to serve complimentary tea in a thermos on tables (similar to red lobster serving biscuits) after the meal, which was really appreciated. We always requested paper cups instead of the plastic hard washable cups they provided as we didn’t feel comfortable to pour hot tea in those plastic cups. Lately, they started pushing back on paper cups and saying the tea itself they are giving complimentary but should have been charged and they said if we like paper cups we would have to pay for it. Considering inflation I was ok for paying for empty paper cup. I was expecting the charge for an empty cup would be reasonable, but the daughter for the owner was asking for $1.50 per empty cup, which I felt was ridiculous. I told her I can pay like 25 cents for empty cup but she won’t agree.

First of all, if they don’t want to give the tea complimentary they should be consistent and not give complimentary every time and NOT show as if they are doing favor to me. No one requested them to give free tea, if they like to charge for tea then they should be consistent and charge for every one, every time for tea. And if they want to continue giving complimentary tea, then should charge a reasonable rate for paper cup for people who like to use paper cups.

Looks like the daughter of owner is more money focussed and I doubt how this restaurant will fare in future.

The rest of the staff is friendly and reasonable, but I think the daughter of owner should take some business management lessons and be reasonable in order to run the business successfully in future.