Dairy Queen Grill & Chill — Restaurant in Minnetonka

I like the $7.00 dollars meal deal and they have food items you can get 2 items for $5.00 dollars Like fries hamburger I think . Small Sundays fries. And pretzels I think. I really look for the meal deals. Its either chicken strips and fries and a drink. Or the D.Q cheeseburger with pickles ketchup and mustered. And it comes with a small Sunday. Either hot fudge topping, or chocolate,or strawberry topping or Carmel. They have chili dogs. Blizzard icecream ice cream cones. You can spend alot of money thier. Depending how much food you order. But for the meal deals about $7.00 or $8.00 They have plenty of tables to sit inside. They serve pretty good. Except when they get really busy. You can wait a long time. And they do have outside patio tables and chairs to sit outside. If the weather is not raining. My son goes there alot. Because the meal deals are great. But I dont eat there all the time. Because you can get tired of it. If you eat there everyweek. And they do sell icecream cakes and so forth. But you pay around $35.00 or $40.00 for the ice cream cakes. But you only get that if you have a special birthday to celebrate. Or get it for mother's day or fathers day. Everyone likes dairy queen. And they do have enough parking places. Because they are in a bussiness area where super target is and other companies. We go there only when when we want a treat. Or to get food. When are money in our budget is Short. But we do enjoy the D.Q...

It's drive thru only still..wanted honey brq chicken strips didn't get that nor my cheese curds that I paid for. The phone number is to the DQ corporation which I sat over 15 minutes on hold never did get though to complain. Very unhappy..this is how they fixed my problem... like really. Dear Teri ,

Thank you for contacting American Dairy Queen Corporation (ADQ) and bringing your experience to our attention. I am very sorry to learn that you have been disappointed.

At ADQ, we truly appreciate the feedback we receive from our customers. It is only because of fans like you who care enough to contact us that ADQ and its independently owned and operated franchises can improve.

Your comments have been documented and forwarded to the independent franchise owner of this restaurant for their information and investigation. Additionally, I have forwarded your concerns to all appropriate ADQ personnel for their review.

Thank you again for taking the time to share your experience with us.

Best Regards,

Amy Fan Relations Specialist American Dairy...

Experience #1: Waited in a 20 minute drive thru line. When it was finally my turn and I got to the mic they turned off the mic and light and turned on an auto message saying they were closing the drive thru. Experience #2: waited 30 minutes for 2 blizzards in the store. Garbage was set everywhere around the store because garbage hadn’t been emptied in so long there was nowhere for garbage. Employee was sooo frazzled because it was only her to help all these customers. Experience #3: Gave it one more try. Submitted a mobile order. Got to pick it up at the pick up time it told me on the app and when I went in they said they were too busy and wouldn’t be filling mobile orders for a while. So I asked it to be canceled and they said they couldn’t because only one person was working. So I paid for an order they would not fill.

Final straw. This location needs help. They staff it so bare bones and the employees can’t help but fall behind. It’s clearly a consistent problem based on three...