Bushfire Kitchen - Mission Viejo — Restaurant in Mission Viejo

After looking at the Yelp reviews and seeing the Happy Hour menu in the photos, I was intrigued to give this place a shot.

The restaurant only had about 4 parties total (inside and outside) when my girlfriend and I arrived early afternoon. Once inside through the main entrance, we walked towards the left to look at the menu and place our order. We ordered the following: Chicken Quesadillas, Chicken Tenders, Garlic Parmesan Fries, and a Nashville Spicy Chicken Sandwich.

The verdict:

Chicken Quesadillas: This happy hour “shareable” is a very small portion. You get 4 tiny chicken quesadillas, each around the size of a small taco. They tasted OK, nothing special.

Chicken Tenders: You also get 4 small pieces in this plate. They’re actually not bad, the breading is pretty crispy and tasty. The chicken inside is pretty juicy.

Garlic Parmsesan Fries: A very large pile of fries, the texture was pretty good. They were crisp on the outside, and soft and hot on the inside. The flavor was OK.

Nashville Spicy Chicken Sandwich: This sandwich came out cut in half with a side of regular fries. The fries shared the same texture as my Garlic Parmesan Fries and tasted OK. The sandwich had a decent kick of spice to it but the sandwich itself lacked flavor.

Service was a little awkward from the cashier. Other than that service was alright, one of the workers checked up on us while we were eating.

There’s plenty of seating inside and outside on the patio.

Parking wasn’t a problem, there were plenty of spots around.

Better...

Good first experience!

We stopped by this place after I saw a FB ad for the new location in MV. It was a Tuesday at about 6:30pm and it was starting to get busy. Fast casual experience, which means you order at a register and they bring you the food. I've gotta say the girl taking our order DGAF about being there or explaining anything. Menu-wise, they have a ton and lots of Gluten Free items, so my wife was loving it. She had the Peri Peri Chicken with Sweet Potato Fries and I had the Tri Tip BBQ sandwich. She had a TON of food including som really good focaccia bread. My sandwich was small, but the perfect amount of food. Nice toasty bread with a smoked BBQ tri tip, grilled onions and cheddar. Inside was quite warm, we sat on the patio, which had a nice breeze and fans.

Pros:

Great food menu Gluten Free/vegan options, and a lot of them Great tasting food Nice covered patio Lots of staff, friendly service outside of the cashier

Cons:

Dining Room was quite hot, didn't want to stay in there The cashier's attitude was the main big negative - like we were wasting her time. I happily said "No Tip" when prompted. If this were In-n-Out or Chick-Fil-A, her behavior would have been corrected by now. With the price of eating out rising dramatically, service better be good, especially if they're getting paid $20/hour. This would have been a 5...

I ordered by phone, and I went to the store to pick up the food and I left. I went back to the office and there were no utensils in the bag. I called the store and when I started talking the girl hung up on me. I called back and she did the same thing. I called back again and it was an answering machine. I called back from a different phone and she answered and I told her don't hang up on me, I just called you to let you know that I didn't get utensils to eat my lunch. She said " the regulations of the company is not to give you utensils". I told her you should ask the customers if they need utensils with the food. She says I will mention that to the manager. I wasn't able to have my lunch without utensils. A few minutes later I received a survey about my experience with the restaurant. So I explained the issue and about an hour later I received a text from someone named Mark. Below is the copy of the entire text and conversation. He called me Hi Holly and I the end apologize for the "name" and I meant to say Gus. They just opened this location and they already have negative attitude with their clients. Soon they gonna be looking for clients the way are running the...