they are absolutely unprofessional. We made it through the door at 8:12, and she stated that a couple was leaving and then we would be seated. 2 hours later….. my family of 10 came in to eat for my sisters prom night and my sister told them that the food was basically uncooked and it was supposed to be fried…. now she took the food and just said she’ll remake it and take ALL the sauce off and my sister stated that she would rather not do that because it would then have no taste at all. She insisted on remaking it, she then brought it back and it was the EXACT same plate just scraped everything off. Once I told her that she didn’t like the new plate she went ballistic and said “PAY YOUR BILL AND LEAVE” as if no one was going to pay at all. it began to become a full blown argument with her saying that we don’t need to come to establishments and say we don’t like the food. We asked if monty was there because initially she was very nice and kept talking about him, but she said he was cooking. Now she said she was cooking right? well once we paid we asked if we could speak to monty and she said he was on a conference call…. at that point I couldn’t do anything but laugh because it was one waitress, her which maybe was the hostess and no monty. This place is nothing but a EMPTY, weird and unprofessional establishment All in all it was 10 of us that was super hungry and only one KID ate his fries. I, nor anyone of us will be back. THIS IS THE FACE BEHIND...
Read moreI can not say enough how much to save your money …. Went in at 7 and didn’t get water for 30 minutes. Tablecloth was disgusting full of stains as what the paper menu that looked like it came of a normal printer. Not one to complain or leave reviews at all I understand owning a business is extremely hard. My glass had lipstick stains on it from a previous guest as if it wasn’t even washed at all . The server was the only thing decent about this place. Food finally came out about an hour and a half after we ordered and when I tell you the smell was rancid it was horrible. I thought maybe it was the sauce and decided to try a bite not to be rude. I got the veal Monte and took a bite and started gagging. It had to be spoiled. My fiancé got chicken Parmesan and it wasn’t nearly as bad but you could tell it was ruined as well . We asked for to go boxes immediately and the check as to not be rude, because the server was kind. My fiancé stepped outside and ordered Amore to go on the phone and luckily they squeezed us in. I got home and have been throwing up ever since. The food was 90$ which is way to much for hot garbage. Captain D’s has better reviews if that says anything . Seriously save your money I have no idea how this place...
Read moreMonte’s staff stole from my husband and I at the Byram location. Back in December we went to Monte’s in Byram for a Christmas work dinner. There was only one other party in the restaurant the entire time we were there. We waited over an hour (almost 2) for our food. Some people in our party decided to leave before our food even came out. When the food did come out it was cold and almost inedible. My husband’s boss picked up the tab for our food and responsible for tipping our waitress. We were only responsible for our alcoholic beverages. We did order a couple of drinks while we were there so our tab was about $20. We paid our tab and left. The next day my husband got a notification on his credit card for $30. The waitress added a $10 tip after we left. My husband called and spoke to Monte and he admitted this is what happened. He offered to make it right and send us a gift card for a dinner for 2 at the Brandon location. Now 2 months later we never heard back from Monte or received anything. I would be careful if you decide to...
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