Pagoda Chinese & Thai & Restaurant — Restaurant in Missoula

Edit for 2nd experience: Don't waste your gas if they dont answer. They tend to close HOURS earlier than the established weekend closing time. Recently, I tried to order from their restaurant on a Friday around 5pm. I called a couple times over half an hour and they didn't answer. I guessed that they were busy, so I decided to drive there to order in person. There was no notice on the door / windows stating they would be closing early that day and it was not a holiday. Apparently, they decided to close 3 hours earlier. Closing 15-30 minutes earlier due to it being slow is understandable, but 3 hours earlier on a weekend is showing that you don't value your customers.

My 1st experience: The prices are high for the portions given, but the food was fresh and tasted great. If you order any tofu dishes, expect there to be more filler vegetables than tofu. Also, they were somehow out of crab ragoons two and a half hours into being open?? I have never been to a American-Chinese food joint that has run out of crab...

I've been looking forward to eating at this place for a while. I live in Seeley Lake and I don't get to experience much authentic Thai Chinese food. I'm from Washington State originally but I have traveled quite a bit and I do know what authentic Thai cuisine is supposed to taste like. Don't go here if you want that. I am so disappointed in this place. Food is bland AF. I ordered chow mein, vegetable potstickers, garlic chicken, and pineapple fried rice. There is no pineapple in the fried rice at all it was pretty much yellow curry rice. Pot stickers were put in a paper to go bag sauce is great but it's overall not that wonderful. Chow mein was probably the worst I've ever had. I like the amount of vegetables that they have in their dishes, but it desperately needs more seasoning spices sauce whatever. The garlic chicken was under the same category as all the pad thai so I assumed it came with noodles, don't assume. I ate it cuz I was hungry and I spent $56 on everything. 100% would never...

I was really looking forward to eating at this restaurant. When I got home I realized that their was no rice included with my takeout. I had ordered three different dishes for a total of over $50.00 and there was no rice included. I called the restaurant and was informed that I should have received two containers of rice. When I informed them that I received no rice they offered to give me a $2 dollar refund. They offered no other solution other than the refund.

I asked for a manager and I was told that there was no manager on shift. The woman then rudely started to question the timeline of my story. They told me that the owner had already been consulted and that they had decided that I would not be refunded for my order. All I wanted was recognition that my order had been messed up and that they would take care to remedy the situation in the future. They offered no solution and were very content to lose my business. I will never order from this...