We decided to try this place last night..to our surprise, this place was awful from the second we walked in the door! First off the young lady at the front was more interested in sittinb down and being on her phone then she was about helping us..when we ordered i was looked at on multiple occasions like she didn't have a clue how to do her job..none of the people in the back smiled once or was upbeat..just all around rude and disrespectful service! When our food came the Jo's bread sticks were not even cooked all the way..not sure about anyone else, but biting into 1/2-3/4inch of raw dough is disgusting!! To top it all off my husband and I were up all night throughing up and were the only ones who ate the bread sticks and pizza! The service was just all around horrible while there..we will never be returning to this place!! Having lived here for 20+ years and this is by far the worst service ever and then to be sick on top of it? Isn't worth anyone's...
Read moreWe have been fans of Tarantino's pizza for a while. Recently though I have noticed poor customer service. Two weeks ago we ordered online (which we have done in the past, no issues!) and when I got there to pick the pizza up the two young girls at the front counter took 15 minutes to figure out that the kitchen never got my order, even though the front did and that it would be another 1/2 hour. They were completely rude and acted as if I was inconveniencing them. I asked for my money back and ate somewhere else. Tonight I gave it another try and while they had my pizza ready, their customer service was lacking. I walked up to the counter and 4 people watched me come in and they all looked at each other waiting to see who was going to help me. Not to mention no smiles, no "Hi how's it going?" nothing. If you're like me and you can't stand when people in customer service have NO customer service skills,...
Read moreOrdered a 5 topping pizza for delivery. It arrived in excellent time. Unfortunately the pizza was missing a couple of toppings as well as smooshed to one side of the box and the toppings all to the one side of the pizza. Called immediately to complain and was told that there was no manager available to take care of it and that if I left my information the manager would call me first thing in the morning.
Next day do not hear from manager before the afternoon, so I call and request to speak to them. Am told that there is still no manager and nothing can be done about it yet and that they do not know if or when a manager will be in. Very upset that this restaurant does not seem to have anybody in charge that can handle even a messed up...
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