Basic, counter-serve pizzeria chain popular for its flavored crusts, such as sesame & garlic herb.
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This has got to be the most unprofessional Hungry Howie's location I have ever in my life dealt with..... for some reason my work staff and I tried them again thinking there's no way that they can be THAT bad again... yet here we are. This is the second time that we've done a web order with them, in which it says the order will take 40 min to get delivered. Both times, after an hour of waiting for our food with no courtesy calls from the store, we have to call and check on our order. First time around, the young grungy delivery kid that brought our food in has the audacity to call me a liar when I told him it said it would be 40 min online. He says "well it wouldn't have told you 40 minutes online." Um, yes it did, I'm looking at it right now! Worst customer service. NOW, we try them again months later, and as we're waiting over an hour AGAIN with no courtesy calls, my co-worker calls in to check and the girl who answered the phone says its going to be a 40 minute LONGER wait. So an hour and 40 minutes for a pizza sub?? My co-worker asks to speak to a manager on duty and this girl THROWS THE PHONE across the store. I have never in my life dealt with such children. Whoever owns this location needs to get a whole new staff or at least put some cameras in to keep an eye on them, or, better yet, hire responsible workers!! Our order was placed at 11:15am and we didn't receive our food...
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I purchased my order online and waited for an hour for them to arrive and no one showed so I called the store. Spoke with Shift Manager he stated, they only have one delivery driver. I said , okay I understand and I'll wait a little longer. Second hour passes by, still no food. Called them back and they said my food is there in a warmer. At this point I want a refund. I was told I had to wait on the Store Manager for him to process the refund. Here I am on 1/25/2023 still waiting on my refund for a purchase on 1/9/23. Manager claims they can't find my order....I've provided proof of purchase and transaction to the Owner. Still have yet to get this rectified. The Store Manager has offered to pay me out of his pocket , which he shouldn't have to do. That purchase was placed on a business card and I'd like it refunded back to it! This was my first and last time ordering from this company. Don't do online or app pay. Be sure to pay with cash and get a paper receipt since they seem to not be able to keep up with website transactions. If I could give them a...
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DO NOT ORDER DELIVERY FROM THIS STORE! I've ordered delivery twice from this store and twice they have disappointed.
The first time I had pizza delivered, my food was stolen by the door dash driver and I had to pick up my remade food. All in total, it took me 2 hours to have my food to me.
The second time I ordered delivery, it took 50 minutes for my food to arrive and they forgot my drink. A drink that I was forced to buy because of their pre tax 12 dollar minimum. I tried calling the store twice to get a refund and no answer. Not to mention, each slice of pizza had only 3 pepperoni slices each!
Fool me once, shame on you. Fool me twice, shame on me. Fool me thrice...well there won't be a thrice because I'm never ordering delivery from this store again!
If you want good delivery, order from the Papa Johns like 10 minutes away. They use actually delivery drivers and not door dash.
If you must order from this store because you like the taste of hungry howies, order for pickup. The experience is...
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