The Flying Biscuit Cafe — Restaurant in Mobile

I will preface this review by saying that this may have been an off day as we were informed that a cook walked out that morning; that being said this would explain the slow pace of service but hardly explains the poor quality of food.

We arrived around 12:15 and were given a 30 minute wait and were seated in adequate time at a nice table. The atmosphere was somewhat sterile and not what I care for but certainly some people’s style. The names of dishes were clearly trying to hard to be innovative and quirky but just came across trivial and overcomplicated. The prices were not bad but certainly above average, with the alcoholic drinks being several dollars more than standard. Our waiter greeted us efficiently and got our drinks fast and kept them full, she was excellent and one of the only redeeming factors of our visit. The sweet tea was wonderful but the coke tasted like soap. The tequila sunrise was good, leaving a good alcohol taste without being overpowering. The bushwhacker was incredible and probably the best drink I’ve ever had leaving nothing to be desired. This is the point that the pleasantries end. We ordered around 12:50 and our food finally came out at 1:45; a standard wait to be fair but for an empty restaurant it’s a little frustrating (this is easily explained by the cook walking out though). We ordered the Honey Butter Chicken and Waffles, two people had a “Mr. Big” burger+ truffle Parmesan fries, one person just got a waffle and a side of bacon and “Moon Dusted” potatoes, and the last person got a “Flying Biscuit Breakfast”. I will go over these in the order I have listed them. The chicken and waffles were lackluster, the waffle being as inspiring as a hotel lobby waffle, and them entirely forgetting the “generous helping” of honey butter. The chicken was just fine but nothing to write home about. The grits on the side with it tasted terrible and had an awful sticky gloopy consistency making them near impossible to swallow. The Mr. Big burger had to be the low point of this visit, horribly greasy and flavorless I would’ve rather saved my money and had a better experience getting a cheeseburger from McDonald’s, I’d be ashamed to call this a burger. The fries were almost as bad as the burger tasting chewy and lukewarm and tasting of bad fry oil, they had no taste of truffle at all also a distinct lack of salt, there may as well have been no Parmesan on the fries either as you barley noticed it, I was only able to eat about three of them. The side waffle was just as bland as the other one and the bacon was greasy, hard and could barely be swallowed. The “Moon Dusted” potatoes were chewy and cold and had little to no seasoning which was just an old bay clone and not that good on the potatoes. The person who had the flying biscuit breakfast had the closest to a good time with her grits being just as bad but the eggs being fine, her biscuit was dry and bland and her bacon just as bad. Overall the food was just terrible and this is not explained by a lack of a cook, yes I’m understanding for a longer wait as it’s less people but this should in no way impact the quality of food. By the end of the meal the manager came over to speak to us and offer apologies and explanations which I thought would be a plus but it was not. The gesture was nice and I understand his intentions by trying to crack some jokes but it all came across as demeaning and trivializing the issues we had, which we in no way mentioned or requested to speak about. This increased the sting of his jokes as we didn’t ask to speak to him or make a complaint he came over to offer apologies and made it all a big joke which damaged the sincerity of the gesture. They offered us a discount for our order of $10 but the ticket was well over 100+ and this 10 can never get me back the time I wasted and the $100 we still spent. I wish that I could bring myself to give this place another shot but there weren’t many redeeming factors so I don’t think I’ll be back sadly. I wish them well fixing these flaws and I wish others a better...

this was my first time visiting this new breakfast spot and i have to say i’m really disappointed. today is my birthday and i wanted to treat myself to some brunch. I normally eat at maple street biscuit and that’s what i should’ve did instead of gambling and trying this place. i did a pick up order for convenience and i walked into the restaurant and went up to the bar and was met with a very rude staff member i gave her my name and i decided to go sit down. i had never been in this building before so i thought i would just sit in a little corner but i hear the same lady from the bar raise her voice at me and say that i can’t sit there bc they have already cleaned those tables. that’s not a problem but there is a way you talk to people and she came off incredibly rude to me as a new customer that has never stepped foot in this place. so i just decided to leave and eat my food in the car. the food was absolutely cold to the touch and unflavorful. it had not taken me that long to come pick up my food so i’m not sure why it was ice cold but the chicken sausage had no flavor they tasted like cardboard. the eggs were cold and had liquid coming out of them. which made me absolutely disgusted. the only thing that was sort of okay was the french toast. but i could’ve went to ihop at that point and had a hot and better tasting meal with a much nicer experience and kinder staff. this place was a waste of money and time i’m not sure why they are open but they need to do something about their rude staff and unseasoned food. will never...

don’t even bother calling them cause they’re not gonna help you. This is the second time I’ve ordered their food through DoorDash expecting to get everything that I’m paying for, especially with it being almost 15, $20 per item.

it says pretty clearly, and obviously on the listing for French toast, that you also receive a side of grits, and sausage that I paid extra for. Well, I get my food and I have neither of those items. Just French toast. Doordash thinks that it’s OK to give me four dollars back when my entire breakfast is essentially ruined because now I have to eat bread for breakfast with no meat or protein.

Don’t bother calling the restaurant cause they’re not gonna honor their own problems to begin with. I just figured I would make a post and let everyone else know, that when you spend $14 on one item that’s supposed to come with sides, you will not get your sides. This is the second time this has happened. The first time I just let it go.

The food is good, I just wish that I could receive everything...