Our recent visit to Mountain Mike's was a disappointing ordeal that left us craving for a satisfying meal. Despite being granted the much-anticipated family discount, our dining experience fell flat due to an array of issues, including an overcooked pizza, missing toppings, and the lack of table service.
With our mouths watering in anticipation, we eagerly awaited the arrival of our pizza. Unfortunately, what we received was a major letdown. The pizza was significantly overcooked, resulting in a dry and unappetizing crust. It was disheartening to see such a lack of attention to detail in the kitchen, as it had a direct impact on the taste and enjoyment of the meal.
To make matters worse, our order was not prepared as expected. We discovered that the pizza was missing several toppings, further diminishing the quality and flavor of our meal. It was disconcerting to experience such a glaring oversight, especially considering that we had previously frequented other Mountain Mike's locations where the attention to detail was far superior.
Adding insult to injury, the lack of table service left us feeling neglected and unimportant. Instead of being served at our table, we were required to approach the counter and retrieve the pizza ourselves. This self-service approach was a disappointment, as it diminished the overall dining experience and made us question the establishment's commitment to customer satisfaction.
In conclusion, our visit to Mountain Mike's, despite the acceptance of our family discount, was a series of disappointments. From the overcooked pizza to the missing toppings and the absence of table service, it was an unappetizing experience that failed to meet our expectations. We urge other patrons to consider alternative dining options that prioritize both quality food and attentive...
Read moreI've been so disappointed with this store for the last few years. Today was by far the worst. I called my order in and was surprised when they estimated only 35 minutes. I asked if they could please ensure my pizza was cooked through as the last several times we've had severely undercooked dough. Upon arrival nobody seemed welcoming or concerned there were folks waiting. Once I was able to pay I asked again if they would please make sure it was cooked fully. They looked in the oven at my pizza and threw it back in and told me it would be out shortly. After waiting about 20 minutes I asked to see how much longer thinking they had boxed it up and forgotten me. The pizza they thought was mine, wasn't. They didn't bother telling me until I asked, and then was told I would have to wait another 15 or 20 minutes. The only employee that even cared was the employee who saw me waiting the entire time he was able to take his lunch break. They 100% forgot to make my pizza until after I paid. Once we took it home, we realized they put no effort in to trying to make it look good or cut it evenly. For how much they cost, I'm utterly disappointed and unfortunately don't think I'll be returning to...
Read moreThis is my first time ever coming to this location and I experienced something that was negative. I’m not one to complain much, but I thought about it and decided to leave this review. I went to place an order inside the store for just one pizza. A plain pepperoni pizza. The blond girl who took my order asked for my name and if the order was going to be to go. I said yes and paid. I sat down waiting like every one else. The issue that came was I sat there for an hour before I went to ask for the wait time for my pizza. Now it could be that they were preparing other pizzas but 40 minutes into my wait this lady came in and placed an order for 2 pizzas and no longer than 15 minutes she got her order before I did. So I once it hit the hour marked I asked about my pizza and they couldn’t find it. And then they had to search for it in the POS system. After then searching at other prepared pizza this girl with curly hair said that my pizza will be out shortly and that it was in the oven or something. That was not a great experienced but the only good thing was that this girl with glasses gave me the pizza and she apologized for everything. She was the only nice...
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