I write this review with a bit of trepidation because my in-laws will likely bury me alive if they read this review.
Maybe I'm spoiled because of Kelley Country Creamery just a few miles from my house, but I have been a bit disappointed every time I've gone to Whitey's, mostly because it's been hyped up by my wife's family so much.
Speaking honestly, it's pretty good ice cream. That being said, DQ has "pretty good" ice cream, and Whitey's doesn't have burgers and chicken and all that other stuff to take some of the focus off their sweet treats, so it should be better than DQ... but it isn't. It has some creaminess and it's very sweet, but the first time I went and got regular ice cream, it had ice crystals, taking away a bit of the experience. I think I just got unlucky, but still. Since then, I've gone twice again and ordered a shake each time. I like them drinkable because it is a SHAKE, but that's not how they're made. That's my own preference, and they always oblige me, so I have no beef with that. I will be comparing price, speed, and taste with various other ice cream shops that feature prominently in the Midwest, since Whitey's claims they are "Best in the Midwest." I will primarily compare it to Culver's and Coldstone.
Both of those places come out in front of Whitey's in terms of taste. They have much more body and depth to their respective treats, while Whitey's is incredibly sweet, missing out on some of that fatty, eggy richness of delicious ice cream.
The speed of service is fine, with someone always ready to take my order, but the speed of delivery leaves something to be desired. Both Coldstone and Culver's blow Whitey's out of the water in how quickly the treats are made and handed to you. It always takes 10 minutes or so to get your ice cream fix from Whitey's, which is rather excessive.
As for affordability, it shouldn't cost $7+ for a shake. Even for a pasture-raised, fresh cream from their own cows, handmade shake from Kelley Country Creamery, it's only $5 for the same size, and the quality is not comparable. (Don't take that too hard, Kelley has even won over my die-hard Whitey's repping in-laws.)
Whitey's gets high marks for nostalgia with the hats, staff friendliness, the old-timey look and feel of the restaurants, and ice cream that can compare with DQ, Blue Bunny or A&W. Beyond that, I am not really a huge fan.
Judging on take-home cartons of ice cream, Cedar Crest and Ben & Jerry's beat out Whitey's in terms of taste and richness, but Whitey's beats Ben & Jerry’s for affordability on their pre-packaged tubs.
Overall, it's a Quad-Cities staple, with a fan-base going back generations. It's nostalgia in a sugary cup, with friendly service. There are some drawbacks, and it doesn't quite reach the "Best in the Midwest" claim they have, but I give it a solid 3-star review. For what they claim to be, they are solidly in the middle...
Read moreThis Whitey is literally the best location and it’s even better because they have a drive-through. The people working the counter are running their tails off trying to make sure that everyone is taken care of even on a night like tonight when it is cold and like 20° out, they still had a super long drive-through line and people waiting inside. The Customer Service is unmatched and honestly when we visit it feels like you are first priority and top priority there. We ended up getting the strawberry malt and it is a huge win in our books, especially with the malt flavor and the huge strawberries inside. We were visiting home and whenever we do, we always go to Whiteys as there’s never better ice cream than this. It truly is the best in...
Read moreMake sure that your lady employee won't spit in the shake bringing it near the counter with a tall covering right of the register near entranc.Either reduce the height of the counter or make sure they won't keep the glass on the count and lean to it all the way down if they are not happy with Customer questions about the product initially before order or if they don't like customer at all . We don't want to walk out with something someone spitted and finally to throw away other wise check the camer if any during the period 9:15 to 9:45 pm on June 18 2023 .Make sure they won't keep the glass under that counter and lean down because human being can read other human beings facial...
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